What is the problem?
Update Failed
ERROR: Could not install packages due to an OSError: [WinError 5] Access is denied: 'C:\OctoPrint\WPy64-31050\python-3.10.5.amd64\Lib\site-packages\~-apt\_wrappers.cp310-win_amd64.pyd'
Consider using the --user option or check the permissions.
The update did not finish successfully. Please consult octoprint.log and plugin_softwareupdate_console.log for details.
What did you already try to solve it?
Update all plugin prior
Have you tried running in safe mode?
No
Did running in safe mode solve the problem?
No
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
browser.user_agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
connectivity.connection_check : 1.1.1.1:53
connectivity.connection_ok : true
connectivity.enabled : true
connectivity.online : true
connectivity.resolution_check : octoprint.org
connectivity.resolution_ok : true
env.hardware.cores : 2
env.hardware.freq : 1666
env.hardware.ram : 2109181952
env.os.bits : 64
env.os.id : windows
env.os.platform : win32
env.python.pip : 22.1.2
env.python.version : 3.10.5
env.python.virtualenv : false
octoprint.last_safe_mode.date : unknown
octoprint.last_safe_mode.reason : unknown
octoprint.safe_mode : false
octoprint.version : 1.8.7
systeminfo.generated : 2024-03-23T18:40:47Z
systeminfo.generator : systemapi
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
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