Update Successful but previous version loads

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1

What is the problem?

I update OctoPrint but it doesn't update the version number.

What did you already try to solve it?

Updated several times, rebooted pi, no luck.

Logs (octoprint.log, serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support!)

2019-11-03 15:39:40,827 # Looks like we were already installed in this version. Forcing a reinstall.
2019-11-03 15:39:40,829 /usr/bin/python2 -m pip --disable-pip-version-check install https ://github.com/foosel/OctoPrint/archive/1.3.12.zip --no-cache-dir --ignore-installed --force-reinstall --no-deps --user
2019-11-03 15:39:43,851 > Looking in indexes: https ://pypi.org/simple, https://www.piwheels.org/simple
2019-11-03 15:39:43,852 > Collecting https ://github.com/foosel/OctoPrint/archive/1.3.12.zip
2019-11-03 15:39:44,854 > Downloading https ://github.com/foosel/OctoPrint/archive/1.3.12.zip (5.4MB)
2019-11-03 15:39:47,857 > Installing collected packages: OctoPrint
2019-11-03 15:39:47,857 > Running setup.py install for OctoPrint: started
2019-11-03 15:39:50,437 > Running setup.py install for OctoPrint: finished with status 'done'
2019-11-03 15:39:50,438 > Successfully installed OctoPrint-1.3.12

Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible)

Raspberry Pi 4
Raspian Buster OS
OctoPrint v 1.3.11 (as shown in About page)
CR20-Pro

2

Hi @Nick_Pateman!

What is shown at the very end of the left sidebar?

3

Hey @Ewald_Ikemann,

I see "OctoPrint 1.3.11".

4

I reinstalled Octoprint again from scratch so I'm running the latest version for now. Hopefully next time it updates it will be okay. I'm thinking I may have originally installed it incorrectly so the update was updating in the wrong location? (no idea if it can even do that).

5

Referring to your log excerpt, 1.3.12 was installed.
Maybe the browser cache needs some clearing...

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