What is the problem?
I update OctoPrint but it doesn't update the version number.
What did you already try to solve it?
Updated several times, rebooted pi, no luck.
serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support!)
2019-11-03 15:39:40,827 # Looks like we were already installed in this version. Forcing a reinstall.
2019-11-03 15:39:40,829 /usr/bin/python2 -m pip --disable-pip-version-check install https ://github.com/foosel/OctoPrint/archive/1.3.12.zip --no-cache-dir --ignore-installed --force-reinstall --no-deps --user
2019-11-03 15:39:43,851 > Looking in indexes: https ://pypi.org/simple, https://www.piwheels.org/simple
2019-11-03 15:39:43,852 > Collecting https ://github.com/foosel/OctoPrint/archive/1.3.12.zip
2019-11-03 15:39:44,854 > Downloading https ://github.com/foosel/OctoPrint/archive/1.3.12.zip (5.4MB)
2019-11-03 15:39:47,857 > Installing collected packages: OctoPrint
2019-11-03 15:39:47,857 > Running setup.py install for OctoPrint: started
2019-11-03 15:39:50,437 > Running setup.py install for OctoPrint: finished with status 'done'
2019-11-03 15:39:50,438 > Successfully installed OctoPrint-1.3.12
Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible)
Raspberry Pi 4
Raspian Buster OS
OctoPrint v 1.3.11 (as shown in About page)