Usb webcam causes octopi to crash

Camera model
microsoft lifecam vx-1000
What is the problem?
webcam causes intermittent start up issues/crashes octopi after less than a minute of running
What did you already try to solve it?
re-installed octopi
Logs (/var/log/webcamd.log, syslog, dmesg, ... no logs, no support)
2020-08-01 23:41:38,921 - octoprint.startup - INFO - ******************************************************************************
2020-08-01 23:41:38,923 - octoprint.startup - INFO - Starting OctoPrint 1.4.0
2020-08-01 23:41:38,923 - octoprint.startup - INFO - ******************************************************************************
2020-08-01 23:41:39,299 - octoprint.startup - INFO - We don't appear to be online, not fetching plugin blacklist
2020-08-01 23:41:39,356 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2020-08-01 23:41:40,310 - octoprint.plugin.core - INFO - Found 15 plugin(s) providing 15 mixin implementations, 27 hook handlers
2020-08-01 23:41:40,420 - octoprint.server.heartbeat - INFO - Starting server heartbeat, 900.0s interval
2020-08-01 23:41:40,450 - octoprint.server - INFO - Intermediary server started
2020-08-01 23:41:40,451 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2020-08-01 23:41:40,515 - octoprint.plugin.core - INFO - Found 15 plugin(s) providing 15 mixin implementations, 27 hook handlers
2020-08-01 23:41:40,533 - octoprint.filemanager.storage - INFO - Initializing the file metadata for /home/pi/.octoprint/uploads...
2020-08-01 23:41:40,534 - octoprint.filemanager.storage - INFO - ... file metadata for /home/pi/.octoprint/uploads initialized successfully.
2020-08-01 23:41:40,537 - octoprint.server - INFO - Added new permission from plugin action_command_prompt: PLUGIN_ACTION_COMMAND_PROMPT_INTERACT (needs: u"Need(method='role', value=u'plugin_action_command_prompt_interact')")
2020-08-01 23:41:40,538 - octoprint.server - INFO - Added new permission from plugin announcements: PLUGIN_ANNOUNCEMENTS_READ (needs: u"Need(method='role', value=u'plugin_announcements_read')")
2020-08-01 23:41:40,539 - octoprint.server - INFO - Added new permission from plugin announcements: PLUGIN_ANNOUNCEMENTS_MANAGE (needs: u"Need(method='role', value=u'plugin_announcements_manage'), Need(method='role', value=u'plugin_announcements_read')")
2020-08-01 23:41:40,540 - octoprint.server - INFO - Added new permission from plugin appkeys: PLUGIN_APPKEYS_ADMIN (needs: u"Need(method='role', value=u'plugin_appkeys_admin')")
2020-08-01 23:41:40,540 - octoprint.server - INFO - Added new permission from plugin backup: PLUGIN_BACKUP_ACCESS (needs: u"Need(method='role', value=u'plugin_backup_access')")
2020-08-01 23:41:40,541 - octoprint.server - INFO - Added new permission from plugin logging: PLUGIN_LOGGING_MANAGE (needs: u"Need(method='role', value=u'plugin_logging_manage')")
2020-08-01 23:41:40,542 - octoprint.server - INFO - Added new permission from plugin pi_support: PLUGIN_PI_SUPPORT_STATUS (needs: u"Need(method='role', value=u'plugin_pi_support_check')")
2020-08-01 23:41:40,543 - octoprint.server - INFO - Added new permission from plugin pluginmanager: PLUGIN_PLUGINMANAGER_MANAGE (needs: u"Need(method='role', value=u'plugin_pluginmanager_manage')")
2020-08-01 23:41:40,544 - octoprint.server - INFO - Added new permission from plugin pluginmanager: PLUGIN_PLUGINMANAGER_INSTALL (needs: u"Need(method='role', value=u'plugin_pluginmanager_install'), Need(method='role', value=u'plugin_pluginmanager_manage')")
2020-08-01 23:41:40,545 - octoprint.server - INFO - Added new permission from plugin printer_safety_check: PLUGIN_PRINTER_SAFETY_CHECK_DISPLAY (needs: u"Need(method='role', value=u'plugin_printer_safety_check_display')")
2020-08-01 23:41:40,546 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_CHECK (needs: u"Need(method='role', value=u'plugin_softwareupdate_check')")
2020-08-01 23:41:40,547 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_UPDATE (needs: u"Need(method='role', value=u'plugin_softwareupdate_update')")
2020-08-01 23:41:40,578 - octoprint.plugins.softwareupdate - INFO - Loaded version cache from disk
2020-08-01 23:41:41,155 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python2 -m pip" as command to invoke pip
2020-08-01 23:41:41,628 - octoprint.util.pip - INFO - Version of pip is 20.1.1
2020-08-01 23:41:41,629 - octoprint.util.pip - INFO - pip installs to /home/pi/oprint/lib/python2.7/site-packages (writable -> yes), --user flag needed -> no, virtual env -> yes
2020-08-01 23:41:41,630 - octoprint.util.pip - INFO - ==> pip ok -> yes
2020-08-01 23:41:41,633 - octoprint.plugin.core - INFO - Initialized 15 plugin implementation(s)
2020-08-01 23:41:41,640 - octoprint.plugin.core - INFO - 15 plugin(s) registered with the system:
| Action Command Prompt Support (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/action_command_prompt
| Announcement Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/announcements
| Anonymous Usage Tracking (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/tracking
| Application Keys Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/appkeys
| Backup & Restore (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/backup
| Core Wizard (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/corewizard
| Discovery (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/discovery
| Error Tracking (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/errortracking
| Logging (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/logging
| Login UI (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/loginui
| Pi Support Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/pi_support
| Plugin Manager (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/pluginmanager
| Printer Safety Check (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/printer_safety_check
| Software Update (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/softwareupdate
| Virtual Printer (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2020-08-01 23:41:41,651 - octoprint.environment - INFO - Detected environment is Python 2.7.16 under Linux (linux2). Details:
| hardware:
| cores: 4
| freq: 1500.0
| ram: 8141463552
| os:
| id: linux
| platform: linux2
| plugins:
| pi_support:
| model: Raspberry Pi 4 Model B Rev 1.4
| octopi_version: 0.18.0
| python:
| pip: 20.1.1
| version: 2.7.16
| virtualenv: /home/pi/oprint
2020-08-01 23:41:41,657 - octoprint.server - INFO - Reset webasset folder /home/pi/.octoprint/generated/webassets...
2020-08-01 23:41:41,672 - octoprint.server - INFO - Reset webasset folder /home/pi/.octoprint/generated/.webassets-cache...
2020-08-01 23:41:42,210 - octoprint.server - INFO - Shutting down intermediary server...
2020-08-01 23:41:42,454 - octoprint.server - INFO - Intermediary server shut down
2020-08-01 23:41:42,456 - octoprint.events - INFO - Processing startup event, this is our first event
2020-08-01 23:41:42,457 - octoprint.events - INFO - Adding 0 events to queue that were held back before startup event
2020-08-01 23:41:42,459 - octoprint.filemanager - INFO - Adding backlog items from all storage types to analysis queue...
2020-08-01 23:41:42,463 - octoprint.filemanager - INFO - Added 0 items from storage type "local" to analysis queue
2020-08-01 23:41:42,464 - octoprint.server.util.watchdog - INFO - Running initial scan on watched folder...
2020-08-01 23:41:42,467 - octoprint.server.util.watchdog - INFO - ... initial scan done.
2020-08-01 23:41:42,473 - octoprint.plugins.discovery - INFO - Registered 'OctoPrint instance on octopi' for _http._tcp
2020-08-01 23:41:42,481 - octoprint.plugins.discovery - INFO - Registered 'OctoPrint instance on octopi' for _octoprint._tcp
2020-08-01 23:41:42,503 - octoprint.server - INFO - Listening on http://127.0.0.1:5000
2020-08-01 23:41:42,607 - octoprint.plugins.pluginmanager - INFO - Loaded plugin repository data from disk, was still valid
2020-08-01 23:41:43,235 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python2 -m pip" as command to invoke pip
2020-08-01 23:41:43,236 - octoprint.util.pip - INFO - pip installs to /home/pi/oprint/lib/python2.7/site-packages (writable -> yes), --user flag needed -> no, virtual env -> yes
2020-08-01 23:41:43,238 - octoprint.util.pip - INFO - ==> pip ok -> yes
2020-08-01 23:41:43,913 - octoprint.plugins.pluginmanager - INFO - Loaded notice data from disk, was still valid
2020-08-01 23:41:43,930 - octoprint.server.preemptive_cache - INFO - Preemptively caching / (ui _default) for {'query_string': 'l10n=en', 'path': '/', 'base_url': 'http://192.168.86.64/'}
2020-08-01 23:41:48,013 - octoprint.server.preemptive_cache - INFO - ... done in 4.08s

no webcam.log file found in the /var/log folder. would one of these other log files contain info that might be helpful?


Additional information about your setup (OctoPrint version, OctoPi version, ...)
hardware:
| cores: 4
| freq: 1500.0
| ram: 8141463552
| os:
| id: linux
| platform: linux2
| plugins:
| pi_support:
| model: Raspberry Pi 4 Model B Rev 1.4
| octopi_version: 0.18.0
| python:
| pip: 20.1.1
| version: 2.7.16
| virtualenv: /home/pi/oprint
running @PrintedWeezl 64bit image of octopi

Hello octopi community!

New webcam causes octopi to crash. The problem seems to be intermittent including startup failures and crashing after various intervals of time (I don't think its made it past a minute of running the webcam without crashing). There are no crashing problems when the webcam is not plugged in.
All of the hardware is very new and I'm currently using the official ps for raspberrypi 4:
5.1V / 3.0A DC output

Please let me know if i left any info out and thank you in advance for any insight you might be able to provide!!!

Joe

Hello @jsanc525!

Keep in mind, that this version is still beta status (AFAIK). It's not a stable release.
You may check wit a stable 32 version. (0.17.0)

thanks @Ewald_Ikemann! I wondered if that might be an issue. From the little bit i saw on various threads, it looks like others may have been able to run usb cams on the beta version, so I'm still semi hoping maybe I'm overlooking something. Unfortunately the 32 bit version would not run for me at all on the 8gb pi, so i might be stuck for a bit if its a version issue