When using the software the head freezes for 2 seconds and continues

What is the problem?

When using the software the head freezes for 2 seconds and continues in Ender 3 v3 es
i have olso this plugin i cant deleted - "comm-fix" and It keeps coming back I can't cancel it or delete it and it shows up on a third party

What did you already try to solve it?

I deleted the software twice, performed a factory reset for the phone twice, activated other files and each time the situation did not change, performed a factory reset for the printer
I ran the code through the printer not using the software and it worked without problems

Have you tried running in safe mode?

yes and it not help

Did running in safe mode solve the problem?

yes it not help

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

WRITE HERE

probably going to need that system info bundle, and ideally with serial logging enabled. I assume since you mention that you've reset your phone that this is running in octo4a?