Your printer's firmware reported an error

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1

OctoPrint reports "Your printer's firmware reported an error. Due to that, OctoPrint will disconnect. Reported error: Printer halted. kill() called!"

If I clear the error and do nothing with the printer, then the error re-appears after a few minutes.

Using OctoPrint v1.3.11 (Downloaded and wrote 2018-11-13-octopi-stretch-lite-0.16.0.img to my Raspberry Pi SD card, then updated to 1.3.11). Attached via USB to Bacl 3D Touch printer.

octoprint.log (portion) below:-
2019-07-21 15:34:30,483 - octoprint.util.comm - INFO - Changing monitoring state from "Operational" to "Error: Printer halted. kill() called!"
2019-07-21 15:34:30,528 - octoprint.util.comm - INFO - Changing monitoring state from "Error: Printer halted. kill() called!" to "Offline (Error: Printer halted. kill() called!)"
2019-07-21 15:34:30,788 - octoprint.plugins.tracking - INFO - Sent tracking event commerror_firmware, payload: {'commerror_text': 'Printer halted. kill() called!'}
2019-07-21 15:37:08,102 - octoprint.util.comm - INFO - Changing monitoring state from "Offline" to "Opening serial port"
2019-07-21 15:37:08,105 - octoprint.util.comm - INFO - Changing monitoring state from "Opening serial port" to "Connecting"
2019-07-21 15:37:08,113 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2019-07-21 15:37:09,015 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2019-07-21 15:37:10,460 - octoprint.util.comm - INFO - Changing monitoring state from "Connecting" to "Operational"
2019-07-21 15:37:10,471 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2019-07-21 15:37:10,557 - octoprint.util.comm - INFO - Printer reports firmware name "Marlin V1; Sprinter/grbl mashup for gen6"
2019-07-21 15:37:10,838 - octoprint.plugins.tracking - INFO - Sent tracking event printer_connected, payload: {u'printer_baudrate': 115200, u'printer_port': u'/dev/ttyUSB0', 'firmware_name': 'Marlin V1; Sprinter/grbl mashup for gen6'}
2019-07-21 15:47:11,705 - octoprint.util.comm - WARNING - Received an error from the printer's firmware: Printer halted. kill() called!
| Last lines in terminal:
| Recv: ok T:21.2 /0.0 B:20.8 /0.0 T0:21.2 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.2 /0.0 B:20.7 /0.0 T0:21.2 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.3 /0.0 B:20.9 /0.0 T0:21.3 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.3 /0.0 B:20.6 /0.0 T0:21.3 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.3 /0.0 B:20.8 /0.0 T0:21.3 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.4 /0.0 B:20.8 /0.0 T0:21.4 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.3 /0.0 B:20.7 /0.0 T0:21.3 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.3 /0.0 B:20.7 /0.0 T0:21.3 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.1 /0.0 B:20.7 /0.0 T0:21.1 /0.0 @:0 B@:0
| Send: M105
| Recv: ok T:21.3 /0.0 B:20.7 /0.0 T0:21.3 /0.0 @:0 B@:0
| Recv: Error:Printer halted. kill() called!
2019-07-21 15:47:11,710 - octoprint.util.comm - INFO - Changing monitoring state from "Operational" to "Error: Printer halted. kill() called!"
2019-07-21 15:47:11,735 - octoprint.util.comm - INFO - Changing monitoring state from "Error: Printer halted. kill() called!" to "Offline (Error: Printer halted. kill() called!)"
2019-07-21 15:47:12,053 - octoprint.plugins.tracking - INFO - Sent tracking event commerror_firmware, payload: {'commerror_text': 'Printer halted. kill() called!'}
2019-07-21 15:47:26,934 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2019-07-21 15:47:36,243 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 3029}

2

Hi @Roybridge

Sure! If you do nothing to get that issue away, OctoPrint will get this error message from the printer again.
In this case, the serial.log would be quite handy to find out what error the firmware reported.

3

I can't sent the whole serial.log due to being a new user on here, but these are the last few lines of the log.

2019-07-21 18:20:03,843 - Send: M105
2019-07-21 18:20:03,853 - Recv: ok T:21.3 /0.0 B:21.0 /0.0 T0:21.3 /0.0 @:0 B@:0
2019-07-21 18:20:08,847 - Send: M105
2019-07-21 18:20:08,857 - Recv: ok T:21.4 /0.0 B:21.1 /0.0 T0:21.4 /0.0 @:0 B@:0
2019-07-21 18:20:13,849 - Send: M105
2019-07-21 18:20:13,858 - Recv: ok T:21.3 /0.0 B:21.0 /0.0 T0:21.3 /0.0 @:0 B@:0
2019-07-21 18:20:18,852 - Send: M105
2019-07-21 18:20:19,340 - Recv: Error:Printer halted. kill() called!
2019-07-21 18:20:19,343 - Changing monitoring state from "Operational" to "Error: Printer halted. kill() called!"
2019-07-21 18:20:19,387 - Changing monitoring state from "Error: Printer halted. kill() called!" to "Offline (Error: Printer halted. kill() called!)"
2019-07-21 18:20:19,402 - Connection closed, closing down monitor

4

I deleted the serial.log, cleared the error in OctoPrint and waited for the error to re-appear (which it eventually did). serial.log has not been recreated.

5

Did you set temperatures that could not be reached or did the temperature suddenly drop unexpected?

6

No. I've not changed any of the temperature settings at all. The last print I did came out as good as I would expect. Even if I turn the printer off for a long while then bring it back on, this error will appear about 10 minutes after even if nothing has been printed.

7

That's clearly some firmware issue and not an OctoPrint problem.

The problem is that your firmware is not very forthcoming with regards to why it called kill(). I'd suggest to look into any changes recently made to the firmware, take a good look at if the thermistors and heaters of hotend and bed are seated and secured correctly and possibly flash a newer firmware that might hopefully be a bit more forthcoming with information about what's bothering it.

8

The printer is not even a month old, and is running on the stock firmware. I think I am going to try and flash it with ADVi3++ and see what happens.

1 Like
9

No more errors since ADVi3++

3 Likes
10

did ADVi2++ solve your problem?

11

I has the similar issue and thought of reinstalling marlin firmware to my Ender 3 Pro
image.

But luckily i started testing all the functionalities from the Ender 3 Pro Control panel.
Tested Temperature of Nozzle and Bed and it had no problem.
Then i tried to Move my Steppers and found except my X axis stepper motor all others worked. Then i started worrying if the stepper motor needs replacement.

Finally found the stepper motor wire connection had been disconnected and after reconnecting now everything is working fine.

End of the story .... Please check if the stepper motors cables are connected.