Can't Log In to Octoprint

[Terrymcc]

What is the problem?

I have been away from my printer (Makergear M3) for several months and now cannot log in. Octoprint finds my printer and shows the status. When I try to log in, it doesn't find my username or password. However, the login I have always used is in a password manager so it should be correct. I see no opportunity to reset password.

What did you already try to solve it?

logging in using information stored in password manager
Cann

Have you tried running in safe mode?

I'm not experienced at this level

Did running in safe mode solve the problem?

NA

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

WRITE HERE

[PrintedWeezl]

I can't tell you why your saved passwords aren't working anymore.
One reason could be that you used a different password for the ip of the pi (http://123.456.789.123) then for http://octopi.local or http://octopi and you used the wrong url.

Here's a guide on how to reset the password

I forgot my OctoPrint password, how can I reset it?

You'll need to do this via the command line (e.g. by SSHing into your Pi or other machine that OctoPrint is installed on - note that the password for SSHing into the Pi is not the one you use to access OctoPrint's web interface, on OctoPi it defaults to the username "pi" and password "raspberry"). OctoPrint 1.3.12+ SSH into your machine Activate the virtual environment. On OctoPi: source ~/oprint/bin/activate Run octoprint user password <user> with <user> being the name of the user for whom …