Creality cr6-se m112 error

[golf_mk5GTI]

2021-10-20 19:26:14,804 - octoprint.util.comm - WARNING - Printer keeps requesting line 100038 again and again, communication stuck
2021-10-20 19:26:14,804 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Error"
2021-10-20 19:26:14,813 - octoprint.util.comm - INFO - Force-sending M112 to the printer
2021-10-20 19:26:14,900 - octoprint.util.comm - INFO - Changing monitoring state from "Error" to "Offline after error"

I have try the same print, from the sd card and than i don't have a problem.
It's only when i send the print job True octoprint he print for a hour or something and than i have this problem

Can somebody help me please ??

[Ewald_Ikemann]

Hello @golf_mk5GTI !

Where is the template gone?

That four lines of log excerpt can't help that much.

Please try again:

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What is the problem?

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What did you already try to solve it?

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Have you tried running in safe mode?

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Did running in safe mode solve the problem?

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Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support! )

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Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

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