What is the problem?
I can't install octoprint on Windows. Every time I try to install when I try to do step 5 of the toturial Setting up OctoPrint on Windows an error appears to me.
C:\WINDOWS\system32>cd C:\OctoPrint
C:\OctoPrint>virtualenv venv
fail
Traceback (most recent call last):
File "c:\python27\lib\site-packages\virtualenv\seed\embed\via_app_data\via_app_data.py", line 92, in _get
do_periodic_update=self.periodic_update,
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\acquire.py", line 23, in get_wheel
wheel = from_bundle(distribution, version, for_py_version, search_dirs, app_data, do_periodic_update)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\bundle.py", line 20, in from_bundle
wheel = periodic_update(distribution, for_py_version, wheel, search_dirs, app_data, do_periodic_update)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 41, in periodic_update
handle_auto_update(distribution, for_py_version, wheel, search_dirs, app_data)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 67, in handle_auto_update
trigger_update(distribution, for_py_version, wheel, search_dirs, app_data, periodic=True)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 186, in trigger_update
.format(distribution, for_py_version, wheel_path, str(app_data), [str(p) for p in search_dirs], periodic),
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe3' in position 11: ordinal not in range(128)
fail
Traceback (most recent call last):
File "c:\python27\lib\site-packages\virtualenv\seed\embed\via_app_data\via_app_data.py", line 92, in _get
do_periodic_update=self.periodic_update,
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\acquire.py", line 23, in get_wheel
wheel = from_bundle(distribution, version, for_py_version, search_dirs, app_data, do_periodic_update)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\bundle.py", line 20, in from_bundle
wheel = periodic_update(distribution, for_py_version, wheel, search_dirs, app_data, do_periodic_update)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 41, in periodic_update
handle_auto_update(distribution, for_py_version, wheel, search_dirs, app_data)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 67, in handle_auto_update
trigger_update(distribution, for_py_version, wheel, search_dirs, app_data, periodic=True)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 186, in trigger_update
.format(distribution, for_py_version, wheel_path, str(app_data), [str(p) for p in search_dirs], periodic),
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe3' in position 11: ordinal not in range(128)
fail
Traceback (most recent call last):
File "c:\python27\lib\site-packages\virtualenv\seed\embed\via_app_data\via_app_data.py", line 92, in _get
do_periodic_update=self.periodic_update,
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\acquire.py", line 23, in get_wheel
wheel = from_bundle(distribution, version, for_py_version, search_dirs, app_data, do_periodic_update)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\bundle.py", line 20, in from_bundle
wheel = periodic_update(distribution, for_py_version, wheel, search_dirs, app_data, do_periodic_update)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 41, in periodic_update
handle_auto_update(distribution, for_py_version, wheel, search_dirs, app_data)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 67, in handle_auto_update
trigger_update(distribution, for_py_version, wheel, search_dirs, app_data, periodic=True)
File "c:\python27\lib\site-packages\virtualenv\seed\wheels\periodic_update.py", line 186, in trigger_update
.format(distribution, for_py_version, wheel_path, str(app_data), [str(p) for p in search_dirs], periodic),
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe3' in position 11: ordinal not in range(128)
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe3 in position 35: ordinal not in range(128)
C:\OctoPrint>
Don't know what to do. Can someone help please?
What did you already try to solve it?
WRITE HERE
Have you tried running in safe mode and if so did it solve the issue?
WRITE HERE
Complete Logs
octoprint.log, serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)
WRITE HERE
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
WRITE HERE