Just updated to octopi will not pull up

jasontech · January 19, 2021, 4:12am

What is the problem?

WRITE HERE I just updated to 1.5 from 1.4.2 thinking this might help my octopi camera work and I can not pull up the octoprint page from octopi/local. I did all the steps listed.
OctoPrint version : unknown

OctoPi version : 0.18.0

pi@octopi : ~ $ ps -ef | grep -i octoprint | grep -i python

pi@octopi : ~ $ ~/.octoprint/logs/octoprint.log

-bash: /home/pi/.octoprint/logs/octoprint.log: Permission denied

pi@octopi : ~ $ octoprint.log

-bash: octoprint.log: command not found

pi@octopi : ~ $

What did you already try to solve it?

WRITE HERE printer on off
ssh into octopi seemed to be working?

Have you tried running in safe mode?

WRITE HERE I do not see where to turn on safe mode?

Did running in safe mode solve the problem?

WRITE HERE have not run safe mode

Complete Logs

octoprint.log, serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)

WRITE HERE no logs to input permission denied

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

WRITE HERE ender 3 raspberry pi 4b attempted to add raspberry pi camera but is not working. put all info about camera on the webcam side of forum. was still not working fro me tonight...

thanks fro any help:)

jasontech · January 19, 2021, 4:39am

can I ssh and run in "safe mode" ?

Ewald_Ikemann · January 19, 2021, 8:08am

Yes, you can:

And please: share the complete logs

jasontech · January 19, 2021, 1:56pm

pi@octopi : ~ $ octoprint safemode

-bash: octoprint: command not found

pi@octopi : ~ $ octoprint config set --bool server.startOnceInSafeMode true

-bash: octoprint: command not found

pi@octopi : ~ $ [["set", "server.startOnceInSafeMode", true]]

-bash: [[set,: command not found

pi@octopi : ~ $
I am new to 3D printing I do not think I did this correct. is there info about walking me through this with each step in little more detail:) thanks for the reply I will do some more digging tonight after work! thanks!

Charlie_Powell · January 19, 2021, 2:00pm

There's an easier way, new in OctoPi 0.18 that should do it for you:
running ~/scripts/safemode will activate safe mode for next boot, then you can try reboot the Pi or just restart OctoPrint with sudo service octoprint restart

foosel · January 19, 2021, 2:43pm

jasontech · January 20, 2021, 1:06am

si i ssh pi@ "IP address" into the pi then put in my password all is working I put in these commands and not thing changes. I was reading I need to hit control x to save and then select yes? when I press control x nothing happens in the "TERMINAL" on my Mac iOS think I am missing something:) thanks also what does it mean when it says Octoprint version unknown? do I need to removed the sd card from the pi and wipe it clean then install another version of octoprint ? thanks for any help !

OctoPrint version : unknown

OctoPi version : 0.18.0

pi@octopi : ~ $ ~/scripts/safemode

pi@octopi : ~ $ y

-bash: y: command not found

pi@octopi : ~ $ sudo service octoprint restart

pi@octopi : ~ $

jasontech · January 20, 2021, 1:20am

OctoPrint version : unknown

OctoPi version : 0.18.0

pi@octopi : ~ $ cd .octoprint

pi@octopi : ~/.octoprint $ ls

config.backup generated printerProfiles timelapse users.yaml

config.yaml logs scripts translations virtualSd

data plugins slicingProfiles uploads watched

pi@octopi : ~/.octoprint $ logs

-bash: logs: command not found

pi@octopi : ~/.octoprint $ config.yaml

-bash: config.yaml: command not found

pi@octopi : ~/.octoprint $ ~/.octoprint/logs/octoprint.log

-bash: /home/pi/.octoprint/logs/octoprint.log: Permission denied

pi@octopi : ~/.octoprint $

I am trying some things... attempting to get the "logs" so you can see what I messed up. thanks:)

jasontech · January 20, 2021, 2:18am

I though I had it but still message octoprint server is currently not running.

this is what I did.
pi@octopi : ~/.octoprint $ ~/scripts/safemode

pi@octopi : ~/.octoprint $ service octoprint restart

==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===

Authentication is required to restart 'octoprint.service'.

Authenticating as: ,,, (pi)

Password:

==== AUTHENTICATION COMPLETE ===

pi@octopi : ~/.octoprint $

foosel · January 20, 2021, 8:42am

I'm assuming you are on a Windows PC here.

Download & Install WinSCP: https://winscp.net/eng/download.php
Start WinSCP and connect to your OctoPi instance (set host, username and password exactly to what you used to connect through putty):
If you get a warning like the below, click "Yes":
Hit Ctrl+Alt+H to enable the display of hidden files. Alternatively click Options, Preferences, navigate to Panel and make sure "Show hidden files" right at the very top is checked:
You should now see something like this:

image1076×847 45 KB
Navigate to .octoprint, then inside of that to logs. You should see something like that:

image1076×847 38.7 KB
Highlight octoprint.log, hit F5 or click the "Download" button right above the file list. That will copy it over to the directory selected on the left.
Then attach it to your post here.

To elaborate on what you've done wrong so far in trying to get the log - you have been trying to execute it. It's a log file, it's supposed to be read, not executed. The correct command for that would have been something like cat ~/.octoprint/logs/octoprint.log, however that still wouldn't get it to you in a form that you could easily attach it to a post, the above however will.

What you also could do while at it however is to connect via putty and run the following:

~/oprint/bin/octoprint serve

Copy-paste the result of that (and please click the button in the toolbar in your post editor and put the output between the code it inserts where it says "type or paste code here", that will make it more readable for us, right now it's a bit of a mess)

jasontech · January 20, 2021, 1:23pm

I have Mac iOS.

jasontech · January 20, 2021, 1:25pm

I have been connecting through Terminal on my Mac ios

foosel · January 20, 2021, 1:26pm

In that case, scroll down to where it says " If you are on a Mac or Linux":

jasontech · January 21, 2021, 12:42am

2021-01-18 14:17:08,290 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 14:17:08,294 - octoprint.server - INFO - --- Log roll over detected ---------------------------------------------------
2021-01-18 14:17:08,294 - octoprint.server - INFO - OctoPrint 1.4.2
2021-01-18 14:17:08,297 - octoprint.plugin.core - INFO - 18 plugin(s) registered with the system:
|  Action Command Notification Support (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/action_command_notification
|  Action Command Prompt Support (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/action_command_prompt
|  Announcement Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/announcements
|  Anonymous Usage Tracking (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/tracking
|  Application Keys Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/appkeys
|  Backup & Restore (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/backup
|  Core Wizard (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/corewizard
|  Discovery (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/discovery
|  Error Tracking (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/errortracking
|  File Check (2020.8.7) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_file_check
|  Firmware Check (2020.9.23) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_firmware_check
|  GCode Viewer (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/gcodeviewer
|  Logging (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/logging
|  Login UI (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/loginui
|  Pi Support Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/pi_support
|  Plugin Manager (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/pluginmanager
|  Software Update (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/softwareupdate
|  Virtual Printer (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2021-01-18 14:17:08,308 - octoprint.environment - INFO - Detected environment is Python 3.7.3 under Linux (linux). Details:
|  hardware:
|      cores: 4
|      freq: 1500.0
|      ram: 1885753344
|  os:
|      id: linux
|      platform: linux
|  plugins:
|      pi_support:
|          model: Raspberry Pi 4 Model B Rev 1.4
|          octopi_version: 0.18.0
|  python:
|      pip: 20.2.4
|      version: 3.7.3
|      virtualenv: /home/pi/oprint
2021-01-18 14:17:08,308 - octoprint.server - INFO - ------------------------------------------------------------------------------
2021-01-18 14:17:15,383 - octoprint.plugins.tracking - INFO - Sent tracking event pong, payload: {'version': '1.4.2', 'os': 'linux', 'python': '3.7.3', 'pip': '20.2.4', 'cores': 4, 'freq': 1500.0, 'ram': 1885753344, 'pi_model': 'Raspberry Pi 4 Model B Rev 1.4', 'octopi_version': '0.18.0', 'plugins': ''}
2021-01-18 14:17:15,858 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 86083}
2021-01-18 14:32:08,292 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 14:32:15,724 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 86983}
2021-01-18 14:47:08,293 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 14:47:15,579 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 87883}
2021-01-18 15:02:08,295 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 15:02:15,683 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 88783}
2021-01-18 15:17:08,296 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 15:32:08,298 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 15:32:16,715 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 90583}
2021-01-18 15:47:08,299 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 15:47:20,638 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 91483}
2021-01-18 16:02:08,300 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 16:02:15,861 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 92383}
2021-01-18 16:17:08,302 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 16:17:15,604 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 93283}
2021-01-18 16:32:08,303 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 16:32:15,657 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 94183}
2021-01-18 16:47:08,305 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 16:47:15,585 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 95083}
2021-01-18 17:02:08,306 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 17:02:15,574 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 95983}
2021-01-18 17:17:08,309 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 17:17:15,499 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 96883}
2021-01-18 17:32:08,310 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 17:32:21,320 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 97783}
2021-01-18 17:47:08,312 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 17:47:15,707 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 98683}
2021-01-18 18:02:08,313 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 18:02:15,668 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 99583}
2021-01-18 18:17:08,315 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 18:17:15,585 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 100483}
2021-01-18 18:18:44,790 - octoprint.util.comm - INFO - Finished in 75821.261 s.
2021-01-18 18:18:44,791 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Finishing"
2021-01-18 18:18:44,801 - octoprint.printer.standard.job - INFO - Print job done - origin: local, path: CE3_Anchor.gcode, owner: jasontech17
2021-01-18 18:18:45,488 - octoprint.plugins.tracking - INFO - Sent tracking event print_done, payload: {'origin': 'local', 'file': 'fe60e4209ebc2a82e2ee86bdaca959641379434e', 'elapsed': 75821}
2021-01-18 18:18:51,850 - octoprint.util.comm - INFO - Changing monitoring state from "Finishing" to "Operational"
2021-01-18 18:32:08,316 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-18 18:32:15,630 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 101383}
2021-01-18 18:18:11,562 - octoprint.startup - INFO - ******************************************************************************
2021-01-18 18:18:11,563 - octoprint.startup - INFO - Starting OctoPrint 1.4.2
2021-01-18 18:18:11,564 - octoprint.startup - INFO - ******************************************************************************
2021-01-18 18:18:11,890 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: offline
2021-01-18 18:18:11,890 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 8.8.8.8:53 is not working
2021-01-18 18:18:11,894 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is not working
2021-01-18 18:18:11,898 - octoprint.startup - INFO - We don't appear to be online, not fetching plugin blacklist
2021-01-18 18:18:11,991 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2021-01-18 18:18:13,056 - octoprint.plugins.octoprint.plugins.discovery - INFO - pybonjour is not installed, Zeroconf Discovery won't be available
2021-01-18 18:18:13,066 - octoprint.plugin.core - INFO - Found 18 plugin(s) providing 18 mixin implementations, 32 hook handlers
2021-01-18 18:18:13,167 - octoprint.server.heartbeat - INFO - Starting server heartbeat, 900.0s interval
2021-01-18 18:18:13,181 - octoprint.server - INFO - Intermediary server started
2021-01-18 18:18:13,181 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2021-01-18 18:18:13,221 - octoprint.plugin.core - INFO - Found 18 plugin(s) providing 18 mixin implementations, 32 hook handlers
2021-01-18 18:18:13,240 - octoprint.filemanager.storage - INFO - Initializing the file metadata for /home/pi/.octoprint/uploads...
2021-01-18 18:18:13,495 - octoprint.filemanager.storage - INFO - ... file metadata for /home/pi/.octoprint/uploads initialized successfully.
2021-01-18 18:18:13,498 - octoprint.server - INFO - Added new permission from plugin action_command_notification: PLUGIN_ACTION_COMMAND_NOTIFICATION_SHOW (needs: "Need(method='role', value='plugin_action_command_notification_show')")
2021-01-18 18:18:13,498 - octoprint.server - INFO - Added new permission from plugin action_command_notification: PLUGIN_ACTION_COMMAND_NOTIFICATION_CLEAR (needs: "Need(method='role', value='plugin_action_command_notification_clear')")
2021-01-18 18:18:13,499 - octoprint.server - INFO - Added new permission from plugin action_command_prompt: PLUGIN_ACTION_COMMAND_PROMPT_INTERACT (needs: "Need(method='role', value='plugin_action_command_prompt_interact')")
2021-01-18 18:18:13,499 - octoprint.server - INFO - Added new permission from plugin announcements: PLUGIN_ANNOUNCEMENTS_READ (needs: "Need(method='role', value='plugin_announcements_read')")
2021-01-18 18:18:13,499 - octoprint.server - INFO - Added new permission from plugin announcements: PLUGIN_ANNOUNCEMENTS_MANAGE (needs: "Need(method='role', value='plugin_announcements_manage'), Need(method='role', value='plugin_announcements_read')")
2021-01-18 18:18:13,499 - octoprint.server - INFO - Added new permission from plugin appkeys: PLUGIN_APPKEYS_ADMIN (needs: "Need(method='role', value='plugin_appkeys_admin')")
2021-01-18 18:18:13,500 - octoprint.server - INFO - Added new permission from plugin backup: PLUGIN_BACKUP_ACCESS (needs: "Need(method='role', value='plugin_backup_access')")
2021-01-18 18:18:13,500 - octoprint.server - INFO - Added new permission from plugin firmware_check: PLUGIN_FIRMWARE_CHECK_DISPLAY (needs: "Need(method='role', value='plugin_firmware_check_display')")
2021-01-18 18:18:13,500 - octoprint.server - INFO - Added new permission from plugin logging: PLUGIN_LOGGING_MANAGE (needs: "Need(method='role', value='plugin_logging_manage')")
2021-01-18 18:18:13,500 - octoprint.server - INFO - Added new permission from plugin pi_support: PLUGIN_PI_SUPPORT_STATUS (needs: "Need(method='role', value='plugin_pi_support_check')")
2021-01-18 18:18:13,501 - octoprint.server - INFO - Added new permission from plugin pluginmanager: PLUGIN_PLUGINMANAGER_MANAGE (needs: "Need(method='role', value='plugin_pluginmanager_manage')")
2021-01-18 18:18:13,501 - octoprint.server - INFO - Added new permission from plugin pluginmanager: PLUGIN_PLUGINMANAGER_INSTALL (needs: "Need(method='role', value='plugin_pluginmanager_install'), Need(method='role', value='plugin_pluginmanager_manage')")
2021-01-18 18:18:13,501 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_CHECK (needs: "Need(method='role', value='plugin_softwareupdate_check')")
2021-01-18 18:18:13,502 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_UPDATE (needs: "Need(method='role', value='plugin_softwareupdate_update')")
2021-01-18 18:18:14,210 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python3 -m pip" as command to invoke pip
2021-01-18 18:18:14,828 - octoprint.util.pip - INFO - Version of pip is 20.2.4
2021-01-18 18:18:14,830 - octoprint.util.pip - INFO - pip installs to /home/pi/oprint/lib/python3.7/site-packages (writable -> yes), --user flag needed -> no, virtual env -> yes
2021-01-18 18:18:14,831 - octoprint.util.pip - INFO - ==> pip ok -> yes
2021-01-18 18:18:14,876 - octoprint.plugins.softwareupdate - INFO - Loaded version cache from disk
2021-01-18 18:18:14,881 - octoprint.plugin.core - INFO - Initialized 18 plugin implementation(s)
2021-01-18 18:18:14,887 - octoprint.plugin.core - INFO - 18 plugin(s) registered with the system:
|  Action Command Notification Support (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/action_command_notification
|  Action Command Prompt Support (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/action_command_prompt
|  Announcement Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/announcements
|  Anonymous Usage Tracking (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/tracking
|  Application Keys Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/appkeys
|  Backup & Restore (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/backup
|  Core Wizard (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/corewizard
|  Discovery (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/discovery
|  Error Tracking (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/errortracking
|  File Check (2020.8.7) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_file_check
|  Firmware Check (2020.9.23) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_firmware_check
|  GCode Viewer (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/gcodeviewer
|  Logging (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/logging
|  Login UI (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/loginui
|  Pi Support Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/pi_support
|  Plugin Manager (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/pluginmanager
|  Software Update (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/softwareupdate
|  Virtual Printer (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2021-01-18 18:18:14,898 - octoprint.environment - INFO - Detected environment is Python 3.7.3 under Linux (linux). Details:
|  hardware:
|      cores: 4
|      freq: 1500.0
|      ram: 1885753344
|  os:
|      id: linux
|      platform: linux
|  plugins:
|      pi_support:
|          model: Raspberry Pi 4 Model B Rev 1.4
|          octopi_version: 0.18.0
|  python:
|      pip: 20.2.4
|      version: 3.7.3
|      virtualenv: /home/pi/oprint
2021-01-18 18:18:14,905 - octoprint.server - INFO - Reset webasset folder /home/pi/.octoprint/generated/webassets...
2021-01-18 18:18:14,921 - octoprint.server - INFO - Reset webasset folder /home/pi/.octoprint/generated/.webassets-cache...
2021-01-18 18:18:15,409 - octoprint.server - INFO - Shutting down intermediary server...
2021-01-18 18:18:15,689 - octoprint.server - INFO - Intermediary server shut down
2021-01-18 18:18:15,691 - octoprint.events - INFO - Processing startup event, this is our first event
2021-01-18 18:18:15,692 - octoprint.events - INFO - Adding 0 events to queue that were held back before startup event
2021-01-18 18:18:15,692 - octoprint.filemanager - INFO - Adding backlog items from all storage types to analysis queue...
2021-01-18 18:18:15,694 - octoprint.server - INFO - Autoconnect on startup is configured, trying to connect to the printer...
2021-01-18 18:18:15,696 - octoprint.filemanager - INFO - Added 0 items from storage type "local" to analysis queue
2021-01-18 18:18:15,724 - octoprint.server - INFO - Trying to connect to configured serial port None
2021-01-18 18:18:15,750 - octoprint.util.comm - INFO - Changing monitoring state from "Offline" to "Detecting serial connection"
2021-01-18 18:18:15,759 - octoprint.server.util.watchdog - INFO - Running initial scan on watched folder...
2021-01-18 18:18:15,760 - octoprint.server.util.watchdog - INFO - ... initial scan done.
2021-01-18 18:18:15,785 - octoprint.util.comm - INFO - Serial detection: Performing autodetection with 1 port/baudrate candidates: /dev/ttyUSB0@115200
2021-01-18 18:18:15,786 - octoprint.util.comm - INFO - Serial detection: Trying port /dev/ttyUSB0, baudrate 115200
2021-01-18 18:18:15,786 - octoprint.util.comm - INFO - Connecting to port /dev/ttyUSB0, baudrate 115200
2021-01-18 18:18:15,795 - octoprint.server - INFO - Listening on http://127.0.0.1:5000
2021-01-18 18:18:15,803 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _important from network
2021-01-18 18:18:15,804 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _releases from network
2021-01-18 18:18:15,805 - octoprint.plugins.pluginmanager - INFO - Looks like we are offline, can't fetch repository from network
2021-01-18 18:18:15,807 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _blog from network
2021-01-18 18:18:15,811 - octoprint.plugins.pluginmanager - INFO - Looks like we are offline, can't fetch notices from network
2021-01-18 18:18:15,813 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _plugins from network
2021-01-18 18:18:15,823 - octoprint.util.comm - INFO - Serial detection: Handshake attempt #1 with timeout 2.0s
2021-01-18 18:18:15,824 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _octopi from network
2021-01-18 18:18:15,828 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2021-01-18 18:18:15,836 - octoprint.util.comm - INFO - Changing monitoring state from "Detecting serial connection" to "Operational"
2021-01-18 18:18:15,841 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2021-01-18 18:18:15,867 - octoprint.util.comm - INFO - Printer reports firmware name "Marlin Creality 3D"
2021-01-18 18:18:15,878 - octoprint.util.comm - INFO - Firmware states that it supports temperature autoreporting
2021-01-18 18:18:16,415 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python3 -m pip" as command to invoke pip
2021-01-18 18:18:16,417 - octoprint.util.pip - INFO - pip installs to /home/pi/oprint/lib/python3.7/site-packages (writable -> yes), --user flag needed -> no, virtual env -> yes
2021-01-18 18:18:16,418 - octoprint.util.pip - INFO - ==> pip ok -> yes
2021-01-18 18:18:16,422 - octoprint.plugins.softwareupdate - INFO - Minimum free storage across all update relevant locations is 26.0GB. That is considered sufficient for updating.
2021-01-18 18:18:17,303 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python3 -m pip" as command to invoke pip
2021-01-18 18:18:17,364 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python3 -m pip" as command to invoke pip
2021-01-18 18:18:17,372 - octoprint.util.pip - INFO - Using "/home/pi/oprint/bin/python3 -m pip" as command to invoke pip
2021-01-18 18:18:19,789 - octoprint.util.pip - INFO - pip installs to /home/pi/oprint/lib/python3.7/site-packages/ (writable -> yes), --user flag needed -> no, virtual env -> yes
2021-01-18 18:18:19,790 - octoprint.util.pip - INFO - ==> pip ok -> yes
2021-01-18 18:18:19,808 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2021-01-18 18:18:19,891 - octoprint.server.preemptive_cache - INFO - Preemptively caching / (ui _default) for {'base_url': 'http://octopi.local/', 'path': '/', 'query_string': 'l10n=en'}
2021-01-18 18:18:24,958 - octoprint.server.preemptive_cache - INFO - ... done in 5.07s
2021-01-18 18:18:30,800 - octoprint.server.util.sockjs - INFO - New connection from client: fe80::18c3:86ff:d858:ac50
2021-01-18 18:18:31,393 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-18 18:18:31,394 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-18 18:18:31,537 - octoprint.server.util.sockjs - INFO - User jasontech17 logged in on the socket from client fe80::18c3:86ff:d858:ac50
2021-01-18 18:18:33,079 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _important from network
2021-01-18 18:18:33,080 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _releases from network
2021-01-18 18:18:33,082 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _blog from network
2021-01-18 18:18:33,083 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _plugins from network
2021-01-18 18:18:33,084 - octoprint.plugins.announcements - INFO - Looks like we are offline, can't fetch announcements for channel _octopi from network
2021-01-18 18:18:34,949 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2021-01-18 18:18:35,515 - octoprint.plugins.announcements - INFO - Loaded channel _important from https://octoprint.org/feeds/important.xml in 0.49s
2021-01-18 18:18:35,950 - octoprint.plugins.pluginmanager - INFO - Loaded plugin repository data from https://plugins.octoprint.org/plugins.json
2021-01-18 18:18:36,091 - octoprint.plugins.announcements - INFO - Loaded channel _releases from https://octoprint.org/feeds/releases.xml in 0.48s
2021-01-18 18:18:36,780 - octoprint.plugins.announcements - INFO - Loaded channel _blog from https://octoprint.org/feeds/octoblog.xml in 0.57s
2021-01-18 18:18:36,829 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2021-01-18 18:18:37,417 - octoprint.plugins.pluginmanager - INFO - Loaded plugin notices data from https://plugins.octoprint.org/notices.json
2021-01-18 18:18:37,487 - octoprint.plugins.announcements - INFO - Loaded channel _plugins from https://plugins.octoprint.org/feed.xml in 0.53s
2021-01-18 18:18:37,499 - octoprint.plugins.pluginmanager - INFO - Loaded plugin notices data from https://plugins.octoprint.org/notices.json
2021-01-18 18:18:38,025 - octoprint.plugins.announcements - INFO - Loaded channel _octopi from https://octoprint.org/feeds/octopi.xml in 0.47s
2021-01-19 00:42:28,125 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 00:42:28,648 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 26}
2021-01-19 00:43:28,548 - octoprint.server.util.sockjs - INFO - Client connection closed: fe80::18c3:86ff:d858:ac50
2021-01-19 00:43:30,169 - octoprint.server.util.sockjs - INFO - New connection from client: fe80::18c3:86ff:d858:ac50
2021-01-19 00:43:30,204 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-19 00:43:30,205 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-19 00:43:30,239 - octoprint.server.util.sockjs - INFO - User jasontech17 logged in on the socket from client fe80::18c3:86ff:d858:ac50
2021-01-19 00:57:28,130 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 00:57:29,492 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 926}
2021-01-19 01:05:12,677 - octoprint.filemanager.analysis - INFO - Starting analysis of local:CE3_Extruder2.gcode
2021-01-19 01:05:12,678 - octoprint.filemanager.analysis - INFO - Invoking analysis command: /home/pi/oprint/bin/python3 -m octoprint analysis gcode --speed-x=6000 --speed-y=6000 --max-t=10 --throttle=0.0 --throttle-lines=100 /home/pi/.octoprint/uploads/CE3_Extruder2.gcode
2021-01-19 01:05:18,633 - octoprint.printer.standard.job - INFO - Print job selected - origin: local, path: CE3_Extruder2.gcode, owner: jasontech17, user: jasontech17
2021-01-19 01:05:18,957 - octoprint.util.comm - INFO - Changing monitoring state from "Operational" to "Starting"
2021-01-19 01:05:18,973 - octoprint.printer.standard.job - INFO - Print job started - origin: local, path: CE3_Extruder2.gcode, owner: jasontech17, user: jasontech17
2021-01-19 01:05:18,987 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2021-01-19 01:05:19,023 - octoprint.util.comm - INFO - Changing monitoring state from "Starting" to "Printing"
2021-01-19 01:05:21,059 - octoprint.util.comm - INFO - Printer seems to support the busy protocol, will adjust timeouts and set busy interval accordingly
2021-01-19 01:08:41,628 - octoprint.util.comm - INFO - Telling the printer to set the busy interval to our "communicationBusy" timeout - 1s = 2s
2021-01-19 01:12:28,139 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 01:12:33,747 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 1826}
2021-01-19 01:27:28,140 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 01:27:28,696 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 2726}
2021-01-19 01:32:33,574 - octoprint.server.util.sockjs - INFO - Client connection closed: fe80::18c3:86ff:d858:ac50
2021-01-19 01:37:33,557 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-19 01:37:33,558 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-19 01:37:34,156 - octoprint.server.util.sockjs - INFO - New connection from client: fe80::18c3:86ff:d858:ac50
2021-01-19 01:37:34,290 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-19 01:37:34,290 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-19 01:37:35,396 - octoprint.server.util.sockjs - INFO - User jasontech17 logged in on the socket from client fe80::18c3:86ff:d858:ac50
2021-01-19 01:37:41,600 - octoprint.plugins.announcements - INFO - Loaded channel _important from https://octoprint.org/feeds/important.xml in 5.6s
2021-01-19 01:37:42,164 - octoprint.plugins.announcements - INFO - Loaded channel _releases from https://octoprint.org/feeds/releases.xml in 0.47s
2021-01-19 01:37:42,830 - octoprint.plugins.announcements - INFO - Loaded channel _blog from https://octoprint.org/feeds/octoblog.xml in 0.64s
2021-01-19 01:37:43,783 - octoprint.plugins.announcements - INFO - Loaded channel _plugins from https://plugins.octoprint.org/feed.xml in 0.92s
2021-01-19 01:37:44,457 - octoprint.plugins.announcements - INFO - Loaded channel _octopi from https://octoprint.org/feeds/octopi.xml in 0.64s
2021-01-19 01:37:50,261 - octoprint.plugins.pluginmanager - INFO - Loaded plugin notices data from https://plugins.octoprint.org/notices.json
2021-01-19 01:42:28,141 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 01:42:28,672 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 3626}
2021-01-19 01:57:28,143 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 02:06:08,806 - octoprint.server.util.sockjs - INFO - Client connection closed: fe80::18c3:86ff:d858:ac50
2021-01-19 02:12:28,145 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 02:25:37,027 - octoprint.util.comm - INFO - Finished in 4818.182 s.
2021-01-19 02:25:37,028 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Finishing"
2021-01-19 02:25:37,036 - octoprint.filemanager.analysis - INFO - Starting analysis of local:CE3_Extruder2.gcode
2021-01-19 02:25:37,039 - octoprint.filemanager.analysis - INFO - Invoking analysis command: /home/pi/oprint/bin/python3 -m octoprint analysis gcode --speed-x=6000 --speed-y=6000 --max-t=10 --throttle=0.0 --throttle-lines=100 /home/pi/.octoprint/uploads/CE3_Extruder2.gcode
2021-01-19 02:25:37,062 - octoprint.printer.standard.job - INFO - Print job done - origin: local, path: CE3_Extruder2.gcode, owner: jasontech17
2021-01-19 02:25:37,128 - octoprint.util.comm - INFO - Changing monitoring state from "Finishing" to "Operational"
2021-01-19 02:25:37,664 - octoprint.plugins.tracking - INFO - Sent tracking event print_done, payload: {'origin': 'local', 'file': '7a60a183eb133b24f5c9f372e36b81548ae98b2a', 'elapsed': 4818}
2021-01-19 02:25:43,686 - octoprint.filemanager.analysis - INFO - Analysis of entry local:CE3_Extruder2.gcode finished, needed 6.65s
2021-01-19 02:27:28,148 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 02:27:28,755 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 6326}
2021-01-19 02:42:28,150 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 02:42:28,716 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 7226}
2021-01-19 02:57:28,154 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 02:57:28,819 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 8126}
2021-01-19 03:12:28,155 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 03:12:28,648 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 9026}
2021-01-19 03:27:28,158 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-01-19 03:27:28,725 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 9926}
2021-01-19 03:36:39,865 - octoprint.server.util.sockjs - INFO - New connection from client: fe80::18c3:86ff:d858:ac50
2021-01-19 03:36:40,098 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-19 03:36:40,099 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-19 03:36:40,401 - octoprint.server.util.sockjs - INFO - User jasontech17 logged in on the socket from client fe80::18c3:86ff:d858:ac50
2021-01-19 03:37:16,061 - octoprint.server.util.sockjs - INFO - Client connection closed: fe80::18c3:86ff:d858:ac50
2021-01-19 03:37:30,221 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-19 03:37:30,222 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-19 03:37:31,053 - octoprint.server.util.sockjs - INFO - New connection from client: fe80::18c3:86ff:d858:ac50
2021-01-19 03:37:31,089 - octoprint.server.util.flask - INFO - Passively logging in user jasontech17 from fe80::18c3:86ff:d858:ac50
2021-01-19 03:37:31,090 - octoprint.access.users - INFO - Logged in user: jasontech17
2021-01-19 03:37:32,002 - octoprint.server.util.sockjs - INFO - User jasontech17 logged in on the socket from client fe80::18c3:86ff:d858:ac50
2021-01-19 03:38:28,618 - octoprint.plugins.softwareupdate - INFO - Starting update of octoprint to 1.5.2...

jasontech · January 21, 2021, 12:43am

I think i finally have the information you asked for... sorry for the delay and me fumbling through this process thanks for all the help!

recap 1 updated octoprint then can not log into octoprint through octopi/local I have the message octoprint server is currently not running.`

2 I have attempted to start up in safe mode but this did not help or I was not able to save the safe mode command in the octopi through ssh.

3 I have been attempting to get the logs file to see what has happened

SonjaDC · January 21, 2021, 3:22am

Kind of a silly question but I gotta ask, you mention octopi/local, don't you mean octopi.local? That is octopi DOT local.

Yeah, kind of a silly thing, but it could be just a simple typo type of mistake. Ya know one of them "DOH! FacePAlm ones. We've all been there like trouble shooting for hours and finding out you forgot to plug the blasted thing in, lol.

jasontech · January 21, 2021, 3:49am

good idea! I wish it was that easy. I have been typing in octopi.local.

SonjaDC · January 21, 2021, 5:05am

Hehe, had to be asked. I don't know how many times I've banged my head trying to connect to something and it turned out to a transposed letter or something stupid like that. Occasionally you get luck and it's a simple fix.

Looks like you're using IPV6 too, have you tried defaulting to IPV4. I find some Linux based systems still have a bit of an issue with IPV6. I know it's the way of the future but I think it's a bit fouled in the kinda here and kinda not here implementation state.

Also I noticed in your log:

2021-01-18 18:18:13,056 - octoprint.plugins.octoprint.plugins.discovery - INFO - pybonjour is not installed, Zeroconf Discovery won't be available

Might have a gander at that.

EDIT:

Here is a Google search for that error.

https://tinyl.io/3Muk

By chance are you running OctoPrint on top of Debian/Ubuntu or something rather than the OctoPi image?

By the prompts in your previous messages it seems to indicate you are running OctoPi, but that can be deceiving, very easy to custom change hostname and username. Anyhow, hope that link points you in the right direction.

Ewald_Ikemann · January 21, 2021, 6:39am

Hello @jasontech!

Could you please format the log with the </> in the editors tool bar. Thanks a lot!

foosel · January 21, 2021, 9:02am

I fixed the formatting up there...

So, @jasontech, that looks like the update to 1.5.2 started but never even finished. Power outage in between maybe? In any case, afterwards OctoPrint never booted up again.

Let's try a reinstall of just OctoPrint to fix this. Connect via SSH, then:

 ~/oprint/bin/pip install --force-reinstall OctoPrint==1.5.3

@SonjaDC please do not use URL shorteners. Also no, that error has nothing to do with OctoPrint not booting up at all.