Layer shift when Pie is connected to printer

[david_abdu]

What is the problem?

hello everyone ! I have a problem with my new CR-10S pro V2 and my octoprint.
I tried printing a model while the Pie is connected to my printer so I can see the process when I'm in work. I didnt upload the print Via octoprint, I used the SD card like a regular print.
when I came home I saw that the print had a layer shift in almost every layer.
I disconnected to Pie prom my printer, and printed again the same part using the same SD card (I thought it was a slicing problem/faulty SD card), but as you can see in the pictures the print went on perfect. what could be the issue here?

What did you already try to solve it?

nothing

Have you tried running in safe mode and if so did it solve the issue?

didnt try

pictures:

IMG-20201111-081541

IMG-20201111-081519

[david_abdu]

i could really use some help

[Charlie_Powell]

Sadly when you asked for help, you deleted the section that asked for logs. I have no idea what your problem is.

Please, enable serial.log, reproduce this issue and upload it. Most likely it is a firmware issue, but again I have no idea since you skipped that part of reporting a problem.

Do you need a log file to help me with my problem?

Yes. Always provide as much information as you can if you are asking for help/reporting a problem. That includes what version of OctoPrint (and OctoPi) you are running on what kind of hardware against what printer model with what firmware - and log files, at the very least octoprint.log and a serial.log. Format your pasted log files to make it much more readable.

Where can I find OctoPrint's and OctoPi's log files?

To help with problem analysis, it's important to share relevant log files. This FAQ entry is going to tell you where to find the log files of the OctoPrint application and the OctoPi OS image. Confused about OctoPrint vs OctoPi? Read this FAQ entry on the difference between the two. OctoPrint All log files that OctoPrint writes can be found in the logs sub folder in its configuration directory: on Linux: ~/.octoprint/logs on Windows: %APPDATA%\OctoPrint\logs on MacOSX: ~/Libr…

[david_abdu]

i didnt add a log cuz the serial log file is empty ('serial.log is currently not enabled), i got the octoprint.log could it help? Also I must admit that all of this "Octoprint" thing is kinda new to me....
And how could the pie make any change in the print if I didnt upload the print from it? I used the printer SD card

[Charlie_Powell]

@david_abdu

i didnt add a log cuz the serial log file is empty

@Charlie_Powell

Please, enable serial.log, reproduce this issue and upload it.

Well I suggest that you do upload the log, I told you to enable serial.log already - please do so. The FAQ page I linked you:

Do you need a log file to help me with my problem?

Yes. Always provide as much information as you can if you are asking for help/reporting a problem. That includes what version of OctoPrint (and OctoPi) you are running on what kind of hardware against what printer model with what firmware - and log files, at the very least octoprint.log and a serial.log. Format your pasted log files to make it much more readable.

Explains that you should upload the octoprint.log and serial.log.