Logitech Brio won't connect / be shown after restart

Get Help Webcams
1

Camera model
Logitech Brio Stream and wansview Webcam 1080p
1920x1080 -f 60 // 1280x720 -f 30

What is the problem?
Logitech Brio Stream won't connect / be shown in lsusb after restart
If I unplug it after shutdown or plug it in again after restart it will be connected again.

What did you already try to solve it?

  1. Have to RESTART WEBCAMD to get video feed - #3 by Zinc-OS
  2. Brio 4k works on the 2.0 black usb doesent work on the 3.0 blue usb. ( making the 4k useless ) ( works good on the 2.0 on 1920x1080 )
  3. No 4K on Logitech Brio after upgrading firmware on Raspberry Pi 4 - Raspberry Pi Forums
  4. and the thing with tape on 5V in USB-Plug
    -> Didn't help cause the problem still occurs if no printer is connected
  5. Thought it may be because of too much plugins installed so I reinstalled octoprint and am now on a fresh and clean new installation.

Logs (/var/log/webcamd.log, syslog, dmesg, ... no logs, no support)
octoprint_brio_10_08_21.log (163.2 KB) (after restart -> no webcam)
octoprint_brio_10_08_21_2.log (164.0 KB) (after plug in of Brio)
octoprint_rcam_10_08_21.log (210.0 KB) (unplug Brio, connect Wansview-Cam)
Screenshot 2021-08-10 191306

SystemInfo'
browser.user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36
connectivity.connection_check: 8.8.8.8:53
connectivity.connection_ok: true
connectivity.enabled: true
connectivity.online: true
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: true
env.hardware.cores: 4
env.hardware.freq: 1500
env.hardware.ram: 8228372480
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.4
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: true
octoprint.safe_mode: false
octoprint.version: 1.5.2

Additional information about your setup (OctoPrint version, OctoPi version, ...)
OctoPrint version: (1.5.2) 1.6.1 (updatet 11/08/21)
OctoPi version: 0.18.0
Printer: Prusa i3 MK3s+

2

SSH to the Pi and run dmseg -w to watch dmesg, which will show you all sorts of info about the system. With that running, unplug and plug back in the camera. You should see some messages relating to the new USB device, and hopefully no errors. If you can paste the new output here so we can see what it is reporting that might help too.

3

Hi Charlie,

here is the copied file
dmesg.zip (8.9 KB)

otherwise as text:

Summary

[ 0.000000] Booting Linux on physical CPU 0x0
[ 0.000000] Linux version 5.10.52-v7l+ (dom@buildbot) (arm-linux-gnueabihf-gcc-8 (Ubuntu/Linaro 8.4.0-3ubuntu1) 8.4.0, GNU ld (GNU Binutils for Ubuntu) 2.34)#1441 SMP Tue Aug 3 18:11:56 BST 2021
[ 0.000000] CPU: ARMv7 Processor [410fd083] revision 3 (ARMv7), cr=30c5383d
[ 0.000000] CPU: div instructions available: patching division code
[ 0.000000] CPU: PIPT / VIPT nonaliasing data cache, PIPT instruction cache
[ 0.000000] OF: fdt: Machine model: Raspberry Pi 4 Model B Rev 1.4
[ 0.000000] random: fast init done
[ 0.000000] Memory policy: Data cache writealloc
[ 0.000000] Reserved memory: created CMA memory pool at 0x000000001ac00000, size 320 MiB
[ 0.000000] OF: reserved mem: initialized node linux,cma, compatible id shared-dma-pool
[ 0.000000] Zone ranges:
[ 0.000000] DMA [mem 0x0000000000000000-0x000000002fffffff]
[ 0.000000] Normal empty
[ 0.000000] HighMem [mem 0x0000000030000000-0x00000001ffffffff]
[ 0.000000] Movable zone start for each node
[ 0.000000] Early memory node ranges
[ 0.000000] node 0: [mem 0x0000000000000000-0x0000000037ffffff]
[ 0.000000] node 0: [mem 0x0000000040000000-0x00000000fbffffff]
[ 0.000000] node 0: [mem 0x0000000100000000-0x00000001ffffffff]
[ 0.000000] Initmem setup node 0 [mem 0x0000000000000000-0x00000001ffffffff]
[ 0.000000] On node 0 totalpages: 2048000
[ 0.000000] DMA zone: 1728 pages used for memmap
[ 0.000000] DMA zone: 0 pages reserved
[ 0.000000] DMA zone: 196608 pages, LIFO batch:63
[ 0.000000] HighMem zone: 1851392 pages, LIFO batch:63
[ 0.000000] percpu: Embedded 20 pages/cpu s50764 r8192 d22964 u81920
[ 0.000000] pcpu-alloc: s50764 r8192 d22964 u81920 alloc=20*4096
[ 0.000000] pcpu-alloc: [0] 0 [0] 1 [0] 2 [0] 3
[ 0.000000] Built 1 zonelists, mobility grouping on. Total pages: 2046272
[ 0.000000] Kernel command line: coherent_pool=1M 8250.nr_uarts=0 snd_bcm2835.enable_compat_alsa=0 snd_bcm2835.enable_hdmi=1 smsc95xx.macaddr=DC:A6:32:BE:C9:88 vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000 console=ttyS0,115200 console=tty1 root=PARTUUID=a52ad83d-02 rootfstype=ext4 elevator=deadline fsck.repair=yes rootwait
[ 0.000000] Kernel parameter elevator= does not have any effect anymore.
Please use sysfs to set IO scheduler for individual devices.
[ 0.000000] Dentry cache hash table entries: 131072 (order: 7, 524288 bytes, linear)
[ 0.000000] Inode-cache hash table entries: 65536 (order: 6, 262144 bytes, linear)
[ 0.000000] mem auto-init: stack:off, heap alloc:off, heap free:off
[ 0.000000] software IO TLB: mapped [mem 0x0000000012400000-0x0000000016400000] (64MB)
[ 0.000000] Memory: 7705792K/8192000K available (10240K kernel code, 1364K rwdata, 3188K rodata, 2048K init, 891K bss, 158528K reserved, 327680K cma-reserved, 7405568K highmem)
[ 0.000000] SLUB: HWalign=64, Order=0-3, MinObjects=0, CPUs=4, Nodes=1
[ 0.000000] ftrace: allocating 34303 entries in 67 pages
[ 0.000000] ftrace: allocated 67 pages with 3 groups
[ 0.000000] rcu: Hierarchical RCU implementation.
[ 0.000000] Rude variant of Tasks RCU enabled.
[ 0.000000] Tracing variant of Tasks RCU enabled.
[ 0.000000] rcu: RCU calculated value of scheduler-enlistment delay is 10 jiffies.
[ 0.000000] NR_IRQS: 16, nr_irqs: 16, preallocated irqs: 16
[ 0.000000] GIC: Using split EOI/Deactivate mode
[ 0.000000] random: get_random_bytes called from start_kernel+0x3c8/0x59c with crng_init=1
[ 0.000008] sched_clock: 32 bits at 1000kHz, resolution 1000ns, wraps every 2147483647500ns
[ 0.000036] clocksource: timer: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 1911260446275 ns
[ 0.000099] bcm2835: system timer (irq = 25)
[ 0.000751] arch_timer: cp15 timer(s) running at 54.00MHz (phys).
[ 0.000773] clocksource: arch_sys_counter: mask: 0xffffffffffffff max_cycles:0xc743ce346, max_idle_ns: 440795203123 ns
[ 0.000794] sched_clock: 56 bits at 54MHz, resolution 18ns, wraps every 4398046511102ns
[ 0.000813] Switching to timer-based delay loop, resolution 18ns
[ 0.001075] Console: colour dummy device 80x30
[ 0.001845] printk: console [tty1] enabled
[ 0.001912] Calibrating delay loop (skipped), value calculated using timer frequency.. 108.00 BogoMIPS (lpj=540000)
[ 0.001966] pid_max: default: 32768 minimum: 301
[ 0.002143] LSM: Security Framework initializing
[ 0.002346] Mount-cache hash table entries: 2048 (order: 1, 8192 bytes, linear)
[ 0.002393] Mountpoint-cache hash table entries: 2048 (order: 1, 8192 bytes, linear)
[ 0.003858] cgroup: Disabling memory control group subsystem
[ 0.004106] CPU: Testing write buffer coherency: ok
[ 0.004585] CPU0: thread -1, cpu 0, socket 0, mpidr 80000000
[ 0.005832] Setting up static identity map for 0x200000 - 0x20003c
[ 0.006051] rcu: Hierarchical SRCU implementation.
[ 0.007005] smp: Bringing up secondary CPUs ...
[ 0.008233] CPU1: thread -1, cpu 1, socket 0, mpidr 80000001
[ 0.009603] CPU2: thread -1, cpu 2, socket 0, mpidr 80000002
[ 0.010999] CPU3: thread -1, cpu 3, socket 0, mpidr 80000003
[ 0.011157] smp: Brought up 1 node, 4 CPUs
[ 0.011203] SMP: Total of 4 processors activated (432.00 BogoMIPS).
[ 0.011233] CPU: All CPU(s) started in HYP mode.
[ 0.011260] CPU: Virtualization extensions available.
[ 0.012128] devtmpfs: initialized
[ 0.026305] VFP support v0.3: implementor 41 architecture 3 part 40 variant 8rev 0
[ 0.026563] clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns
[ 0.026616] futex hash table entries: 1024 (order: 4, 65536 bytes, linear)
[ 0.034669] pinctrl core: initialized pinctrl subsystem
[ 0.035767] NET: Registered protocol family 16
[ 0.039739] DMA: preallocated 1024 KiB pool for atomic coherent allocations
[ 0.040526] audit: initializing netlink subsys (disabled)
[ 0.040846] audit: type=2000 audit(0.040:1): state=initialized audit_enabled=0 res=1
[ 0.041428] thermal_sys: Registered thermal governor 'step_wise'
[ 0.042125] hw-breakpoint: found 5 (+1 reserved) breakpoint and 4 watchpointregisters.
[ 0.042179] hw-breakpoint: maximum watchpoint size is 8 bytes.
[ 0.042587] Serial: AMBA PL011 UART driver
[ 0.074772] bcm2835-mbox fe00b880.mailbox: mailbox enabled
[ 0.090891] raspberrypi-firmware soc:firmware: Attached to firmware from 2021-08-03T18:16:37, variant start_x
[ 0.100903] raspberrypi-firmware soc:firmware: Firmware hash is 40787ee5905644f639a2a0f6e00ae12e517a2211
[ 0.141765] Kprobes globally optimized
[ 0.146948] bcm2835-dma fe007000.dma: DMA legacy API manager, dmachans=0x1
[ 0.151108] vgaarb: loaded
[ 0.151588] SCSI subsystem initialized
[ 0.151818] usbcore: registered new interface driver usbfs
[ 0.151921] usbcore: registered new interface driver hub
[ 0.152010] usbcore: registered new device driver usb
[ 0.152359] usb_phy_generic phy: supply vcc not found, using dummy regulator
[ 0.154260] clocksource: Switched to clocksource arch_sys_counter
[ 1.112975] VFS: Disk quotas dquot_6.6.0
[ 1.113094] VFS: Dquot-cache hash table entries: 1024 (order 0, 4096 bytes)
[ 1.113272] FS-Cache: Loaded
[ 1.113496] CacheFiles: Loaded
[ 1.123670] NET: Registered protocol family 2
[ 1.123935] IP idents hash table entries: 16384 (order: 5, 131072 bytes, linear)
[ 1.125482] tcp_listen_portaddr_hash hash table entries: 512 (order: 0, 6144 bytes, linear)
[ 1.125643] TCP established hash table entries: 8192 (order: 3, 32768 bytes, linear)
[ 1.125728] TCP bind hash table entries: 8192 (order: 4, 65536 bytes, linear)
[ 1.125824] TCP: Hash tables configured (established 8192 bind 8192)
[ 1.126003] UDP hash table entries: 512 (order: 2, 16384 bytes, linear)
[ 1.126060] UDP-Lite hash table entries: 512 (order: 2, 16384 bytes, linear)
[ 1.126344] NET: Registered protocol family 1
[ 1.127079] RPC: Registered named UNIX socket transport module.
[ 1.127113] RPC: Registered udp transport module.
[ 1.127141] RPC: Registered tcp transport module.
[ 1.127169] RPC: Registered tcp NFSv4.1 backchannel transport module.
[ 1.127206] PCI: CLS 0 bytes, default 64
[ 1.130123] Initialise system trusted keyrings
[ 1.130376] workingset: timestamp_bits=14 max_order=21 bucket_order=7
[ 1.138805] zbud: loaded
[ 1.140963] FS-Cache: Netfs 'nfs' registered for caching
[ 1.141726] NFS: Registering the id_resolver key type
[ 1.141780] Key type id_resolver registered
[ 1.141809] Key type id_legacy registered
[ 1.141970] nfs4filelayout_init: NFSv4 File Layout Driver Registering...
[ 1.142004] nfs4flexfilelayout_init: NFSv4 Flexfile Layout Driver Registering...
[ 1.143071] Key type asymmetric registered
[ 1.143103] Asymmetric key parser 'x509' registered
[ 1.143309] bounce: pool size: 64 pages
[ 1.143370] Block layer SCSI generic (bsg) driver version 0.4 loaded (major 249)
[ 1.143623] io scheduler mq-deadline registered
[ 1.143654] io scheduler kyber registered
[ 1.148110] brcm-pcie fd500000.pcie: host bridge /scb/pcie@7d500000 ranges:
[ 1.148164] brcm-pcie fd500000.pcie: No bus range found for /scb/pcie@7d500000, using [bus 00-ff]
[ 1.148267] brcm-pcie fd500000.pcie: MEM 0x0600000000..0x063fffffff -> 0x00c0000000
[ 1.148377] brcm-pcie fd500000.pcie: IB MEM 0x0000000000..0x00bfffffff -> 0x0400000000
[ 1.206396] brcm-pcie fd500000.pcie: link up, 5.0 GT/s PCIe x1 (SSC)
[ 1.206799] brcm-pcie fd500000.pcie: PCI host bridge to bus 0000:00
[ 1.206836] pci_bus 0000:00: root bus resource [bus 00-ff]
[ 1.206872] pci_bus 0000:00: root bus resource [mem 0x600000000-0x63fffffff] (bus address [0xc0000000-0xffffffff])
[ 1.206984] pci 0000:00:00.0: [14e4:2711] type 01 class 0x060400
[ 1.207243] pci 0000:00:00.0: PME# supported from D0 D3hot
[ 1.210748] PCI: bus0: Fast back to back transfers disabled
[ 1.211102] pci 0000:01:00.0: [1106:3483] type 00 class 0x0c0330
[ 1.211246] pci 0000:01:00.0: reg 0x10: [mem 0x00000000-0x00000fff 64bit]
[ 1.211696] pci 0000:01:00.0: PME# supported from D0 D3hot
[ 1.215191] PCI: bus1: Fast back to back transfers disabled
[ 1.215305] pci 0000:00:00.0: BAR 8: assigned [mem 0x600000000-0x6000fffff]
[ 1.215346] pci 0000:01:00.0: BAR 0: assigned [mem 0x600000000-0x600000fff 64 bit]
[ 1.215448] pci 0000:00:00.0: PCI bridge to [bus 01]
[ 1.215487] pci 0000:00:00.0: bridge window [mem 0x600000000-0x6000fffff]
[ 1.215907] pcieport 0000:00:00.0: enabling device (0140 -> 0142)
[ 1.216169] pcieport 0000:00:00.0: PME: Signaling with IRQ 62
[ 1.224716] iproc-rng200 fe104000.rng: hwrng registered
[ 1.225042] vc-mem: phys_addr:0x00000000 mem_base=0x3ec00000 mem_size:0x40000000(1024 MiB)
[ 1.225920] gpiomem-bcm2835 fe200000.gpiomem: Initialised: Registers at 0xfe200000
[ 1.238242] brd: module loaded
[ 1.250531] loop: module loaded
[ 1.252312] Loading iSCSI transport class v2.0-870.
[ 1.255663] libphy: Fixed MDIO Bus: probed
[ 1.257359] bcmgenet fd580000.ethernet: GENET 5.0 EPHY: 0x0000
[ 1.274332] libphy: bcmgenet MII bus: probed
[ 1.354424] unimac-mdio unimac-mdio.-19: Broadcom UniMAC MDIO bus
[ 1.355614] usbcore: registered new interface driver r8152
[ 1.355698] usbcore: registered new interface driver lan78xx
[ 1.355775] usbcore: registered new interface driver smsc95xx
[ 1.403528] xhci_hcd 0000:01:00.0: xHCI Host Controller
[ 1.403583] xhci_hcd 0000:01:00.0: new USB bus registered, assigned bus number 1
[ 1.406902] xhci_hcd 0000:01:00.0: hcc params 0x002841eb hci version 0x100 quirks 0x0000060000000890
[ 1.408248] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[ 1.408289] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.408326] usb usb1: Product: xHCI Host Controller
[ 1.408356] usb usb1: Manufacturer: Linux 5.10.52-v7l+ xhci-hcd
[ 1.408387] usb usb1: SerialNumber: 0000:01:00.0
[ 1.409129] hub 1-0:1.0: USB hub found
[ 1.409242] hub 1-0:1.0: 1 port detected
[ 1.409925] xhci_hcd 0000:01:00.0: xHCI Host Controller
[ 1.409968] xhci_hcd 0000:01:00.0: new USB bus registered, assigned bus number 2
[ 1.410012] xhci_hcd 0000:01:00.0: Host supports USB 3.0 SuperSpeed
[ 1.410527] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bc dDevice= 5.10
[ 1.410566] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber= 1
[ 1.410602] usb usb2: Product: xHCI Host Controller
[ 1.410632] usb usb2: Manufacturer: Linux 5.10.52-v7l+ xhci-hcd
[ 1.410662] usb usb2: SerialNumber: 0000:01:00.0
[ 1.411392] hub 2-0:1.0: USB hub found
[ 1.411478] hub 2-0:1.0: 4 ports detected
[ 1.413131] dwc_otg: version 3.00a 10-AUG-2012 (platform bus)
[ 1.413450] dwc_otg: FIQ enabled
[ 1.413465] dwc_otg: NAK holdoff enabled
[ 1.413480] dwc_otg: FIQ split-transaction FSM enabled
[ 1.413497] Module dwc_common_port init
[ 1.413974] usbcore: registered new interface driver uas
[ 1.414098] usbcore: registered new interface driver usb-storage
[ 1.414377] mousedev: PS/2 mouse device common for all mice
[ 1.416043] bcm2835-wdt bcm2835-wdt: Broadcom BCM2835 watchdog timer
[ 1.419394] sdhci: Secure Digital Host Controller Interface driver
[ 1.419428] sdhci: Copyright(c) Pierre Ossman
[ 1.420164] mmc-bcm2835 fe300000.mmcnr: could not get clk, deferring probe
[ 1.420792] sdhci-pltfm: SDHCI platform and OF driver helper
[ 1.424908] ledtrig-cpu: registered to indicate activity on CPUs
[ 1.425276] hid: raw HID events driver (C) Jiri Kosina
[ 1.425501] usbcore: registered new interface driver usbhid
[ 1.425532] usbhid: USB HID core driver
[ 1.431314] Initializing XFRM netlink socket
[ 1.431375] NET: Registered protocol family 17
[ 1.431536] Key type dns_resolver registered
[ 1.431907] Registering SWP/SWPB emulation handler
[ 1.432088] registered taskstats version 1
[ 1.432128] Loading compiled-in X.509 certificates
[ 1.433008] Key type ._fscrypt registered
[ 1.433039] Key type .fscrypt registered
[ 1.433066] Key type fscrypt-provisioning registered
[ 1.446249] uart-pl011 fe201000.serial: there is not valid maps for state default
[ 1.446578] uart-pl011 fe201000.serial: cts_event_workaround enabled
[ 1.446682] fe201000.serial: ttyAMA0 at MMIO 0xfe201000 (irq = 36, base_baud= 0) is a PL011 rev2
[ 1.453427] bcm2835-power bcm2835-power: Broadcom BCM2835 power domains driver
[ 1.454624] mmc-bcm2835 fe300000.mmcnr: mmc_debug:0 mmc_debug2:0
[ 1.454660] mmc-bcm2835 fe300000.mmcnr: DMA channel allocated
[ 1.484970] of_cfs_init
[ 1.485255] of_cfs_init: OK
[ 1.505653] mmc1: queuing unknown CIS tuple 0x80 (2 bytes)
[ 1.507358] mmc1: queuing unknown CIS tuple 0x80 (3 bytes)
[ 1.509059] mmc1: queuing unknown CIS tuple 0x80 (3 bytes)
[ 1.512136] mmc1: queuing unknown CIS tuple 0x80 (7 bytes)
[ 1.513835] mmc1: queuing unknown CIS tuple 0x80 (3 bytes)
[ 1.520818] mmc0: SDHCI controller on fe340000.emmc2 [fe340000.emmc2] using ADMA
[ 1.521504] Waiting for root device PARTUUID=a52ad83d-02...
[ 1.585455] usb 2-2: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[ 1.598228] mmc1: new high speed SDIO card at address 0001
[ 1.629544] mmc0: new ultra high speed DDR50 SDXC card at address aaaa
[ 1.630472] mmcblk0: mmc0:aaaa SC128 119 GiB
[ 1.633541] mmcblk0: p1 p2
[ 1.675278] EXT4-fs (mmcblk0p2): INFO: recovery required on readonly filesystem
[ 1.675323] EXT4-fs (mmcblk0p2): write access will be enabled during recovery
[ 1.799795] EXT4-fs (mmcblk0p2): recovery complete
[ 1.803513] EXT4-fs (mmcblk0p2): mounted filesystem with ordered data mode. Opts: (null)
[ 1.803614] VFS: Mounted root (ext4 filesystem) readonly on device 179:2.
[ 1.809160] devtmpfs: mounted
[ 1.818090] Freeing unused kernel memory: 2048K
[ 1.818423] Run /sbin/init as init process
[ 1.818452] with arguments:
[ 1.818467] /sbin/init
[ 1.818480] with environment:
[ 1.818495] HOME=/
[ 1.818509] TERM=linux
[ 2.265730] systemd[1]: System time before build time, advancing clock.
[ 2.374610] NET: Registered protocol family 10
[ 2.376037] Segment Routing with IPv6
[ 2.438007] systemd[1]: systemd 241 running in system mode. (+PAM +AUDIT +SELINUX +IMA +APPARMOR +SMACK +SYSVINIT +UTMP +LIBCRYPTSETUP +GCRYPT +GNUTLS +ACL +XZ +LZ4 +SECCOMP +BLKID +ELFUTILS +KMOD -IDN2 +IDN -PCRE2 default-hierarchy=hybrid)
[ 2.439567] systemd[1]: Detected architecture arm.
[ 2.497846] systemd[1]: Set hostname to .
[ 3.220446] random: systemd: uninitialized urandom read (16 bytes read)
[ 3.233177] random: systemd: uninitialized urandom read (16 bytes read)
[ 3.233803] systemd[1]: Started Forward Password Requests to Wall Directory W atch.
[ 3.234521] random: systemd: uninitialized urandom read (16 bytes read)
[ 3.237742] systemd[1]: Created slice system-systemd\x2dfsck.slice.
[ 3.238868] systemd[1]: Listening on fsck to fsckd communication Socket.
[ 3.240485] systemd[1]: Created slice system-getty.slice.
[ 3.240936] systemd[1]: Reached target Swap.
[ 3.241714] systemd[1]: Started Dispatch Password Requests to Console Directory Watch.
[ 3.242438] systemd[1]: Listening on initctl Compatibility Named Pipe.
[ 4.001265] EXT4-fs (mmcblk0p2): re-mounted. Opts: (null)
[ 4.103248] systemd-journald[119]: Received request to flush runtime journal from PID 1
[ 4.676362] vc_sm_cma: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.678492] bcm2835_vc_sm_cma_probe: Videocore shared memory driver
[ 4.678519] [vc_sm_connected_init]: start
[ 4.698706] mc: Linux media interface: v0.10
[ 4.710400] [vc_sm_connected_init]: installed successfully
[ 4.728932] videodev: Linux video capture interface: v2.00
[ 4.743128] rpivid-mem feb00000.hevc-decoder: rpivid-hevcmem initialised: Registers at 0xfeb00000 length 0x00010000
[ 4.747377] rpivid-mem feb10000.rpivid-local-intc: rpivid-intcmem initialised: Registers at 0xfeb10000 length 0x00001000
[ 4.755398] rpivid-mem feb20000.h264-decoder: rpivid-h264mem initialised: Registers at 0xfeb20000 length 0x00010000
[ 4.756155] rpivid-mem feb30000.vp9-decoder: rpivid-vp9mem initialised: Registers at 0xfeb30000 length 0x00010000
[ 4.767916] bcm2835_mmal_vchiq: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.776976] bcm2835_isp: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.781596] bcm2835_mmal_vchiq: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.786439] bcm2835_codec: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.788347] bcm2835_v4l2: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.791967] snd_bcm2835: module is from the staging directory, the quality is unknown, you have been warned.
[ 4.801851] bcm2835_audio bcm2835_audio: card created with 8 channels
[ 5.148742] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 5.251379] [drm] Initialized v3d 1.0.0 20180419 for fec00000.v3d on minor 0
[ 5.264993] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 5.319279] brcmfmac: F1 signature read @0x18000000=0x15264345
[ 5.343846] brcmfmac: brcmf_fw_alloc_request: using brcm/brcmfmac43455-sdio for chip BCM4345/6
[ 5.345779] usbcore: registered new interface driver brcmfmac
[ 5.425589] bcm2835-isp bcm2835-isp: Device node output[0] registered as /dev/video13
[ 5.425691] bcm2835-codec bcm2835-codec: Device registered as /dev/video10
[ 5.425753] bcm2835-codec bcm2835-codec: Loaded V4L2 decode
[ 5.426426] bcm2835-isp bcm2835-isp: Device node capture[0] registered as /dev/video14
[ 5.426966] bcm2835-isp bcm2835-isp: Device node capture[1] registered as /dev/video15
[ 5.427311] bcm2835-isp bcm2835-isp: Device node stats[2] registered as /dev/video16
[ 5.427340] bcm2835-isp bcm2835-isp: Register output node 0 with media controller
[ 5.427364] bcm2835-isp bcm2835-isp: Register capture node 1 with media controller
[ 5.427392] bcm2835-isp bcm2835-isp: Register capture node 2 with media controller
[ 5.427425] bcm2835-isp bcm2835-isp: Register capture node 3 with media controller
[ 5.427742] bcm2835-isp bcm2835-isp: Loaded V4L2 bcm2835-isp
[ 5.444096] bcm2835-codec bcm2835-codec: Device registered as /dev/video11
[ 5.444146] bcm2835-codec bcm2835-codec: Loaded V4L2 encode
[ 5.452586] bcm2835-codec bcm2835-codec: Device registered as /dev/video12
[ 5.452632] bcm2835-codec bcm2835-codec: Loaded V4L2 isp
[ 5.484760] [drm] No displays found. Consider forcing hotplug if HDMI is attached
[ 5.484936] vc4-drm gpu: bound fe600000.firmwarekms (ops vc4_fkms_ops [vc4])
[ 5.485907] [drm] Initialized vc4 0.0.0 20140616 for gpu on minor 1
[ 5.635002] brcmfmac: brcmf_fw_alloc_request: using brcm/brcmfmac43455-sdio for chip BCM4345/6
[ 5.635126] brcmfmac: brcmf_fw_alloc_request: using brcm/brcmfmac43455-sdio for chip BCM4345/6
[ 5.646630] brcmfmac: brcmf_c_preinit_dcmds: Firmware: BCM4345/6 wl0: Jan 42021 19:56:29 version 7.45.229 (617f1f5 CY) FWID 01-2dbd9d2e
[ 7.419792] uart-pl011 fe201000.serial: no DMA platform data
[ 7.442864] 8021q: 802.1Q VLAN Support v1.8
[ 7.463525] random: crng init done
[ 7.463548] random: 7 urandom warning(s) missed due to ratelimiting
[ 7.609420] Bluetooth: Core ver 2.22
[ 7.609537] NET: Registered protocol family 31
[ 7.609554] Bluetooth: HCI device and connection manager initialized
[ 7.609584] Bluetooth: HCI socket layer initialized
[ 7.609607] Bluetooth: L2CAP socket layer initialized
[ 7.609642] Bluetooth: SCO socket layer initialized
[ 7.660489] Bluetooth: HCI UART driver ver 2.3
[ 7.660519] Bluetooth: HCI UART protocol H4 registered
[ 7.660663] Bluetooth: HCI UART protocol Three-wire (H5) registered
[ 7.661148] Bluetooth: HCI UART protocol Broadcom registered
[ 7.867866] brcmfmac: brcmf_cfg80211_set_power_mgmt: power save enabled
[ 7.874452] Adding 102396k swap on /var/swap. Priority:-2 extents:1 across:102396k SSFS
[ 8.055979] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 8.055988] Bluetooth: BNEP filters: protocol multicast
[ 8.056002] Bluetooth: BNEP socket layer initialized
[ 8.141314] bcmgenet fd580000.ethernet: configuring instance for external RGMII (RX delay)
[ 8.141590] bcmgenet fd580000.ethernet eth0: Link is Down
[ 11.274601] bcmgenet fd580000.ethernet eth0: Link is Up - 1Gbps/Full - flow control rx/tx
[ 11.274658] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 11.674589] usb 2-2: device descriptor read/all, error -110
[ 11.824305] usb 1-1: new high-speed USB device number 2 using xhci_hcd
[ 12.006981] usb 1-1: New USB device found, idVendor=2109, idProduct=3431, bcdDevice= 4.21
[ 12.007001] usb 1-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 12.007017] usb 1-1: Product: USB2.0 Hub
[ 12.009913] hub 1-1:1.0: USB hub found
[ 12.010239] hub 1-1:1.0: 4 ports detected
[ 12.638328] ICMPv6: process `dhcpcd' is using deprecated sysctl (syscall) net.ipv6.neigh.eth0.retrans_time - use net.ipv6.neigh.eth0.retrans_time_ms instead
[ 13.351221] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[ 17.274500] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command
[ 17.494596] usb 2-2: Device not responding to setup address.
[ 17.714311] usb 2-2: device not accepting address 3, error -71
[ 17.722624] usb usb2-port2: attempt power cycle
[ 18.494632] usb 2-2: Device not responding to setup address.
[ 18.714610] usb 2-2: Device not responding to setup address.
[ 18.934285] usb 2-2: device not accepting address 4, error -71
[ 19.164629] usb 2-2: Device not responding to setup address.
[ 19.384591] usb 2-2: Device not responding to setup address.
[ 19.604306] usb 2-2: device not accepting address 5, error -71
[ 19.612619] usb usb2-port2: unable to enumerate USB device
[ 251.908506] usb 2-2: new SuperSpeed Gen 1 USB device number 6 using xhci_hcd
[ 251.939584] usb 2-2: New USB device found, idVendor=046d, idProduct=086b, bcdDevice= 3.17
[ 251.939600] usb 2-2: New USB device strings: Mfr=0, Product=2, SerialNumber=3
[ 251.939611] usb 2-2: Product: BRIO 4K Stream Edition
[ 251.939622] usb 2-2: SerialNumber: 78CBE431
[ 251.953292] input: BRIO 4K Stream Edition Consumer Control as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb2/2-2/2-2:1.4/0003:046D:086B.0001/input/input0
[ 252.018367] hid-generic 0003:046D:086B.0001: input,hidraw0: USB HID v1.11 Device [BRIO 4K Stream Edition] on usb-0000:01:00.0-2/input4
[ 252.083600] uvcvideo: Found UVC 1.00 device BRIO 4K Stream Edition (046d:086b)
[ 252.089958] input: BRIO 4K Stream Edition as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb2/2-2/2-2:1.0/input/input1
[ 252.090777] usbcore: registered new interface driver uvcvideo
[ 252.090789] USB Video Class driver (1.1.1)
[ 252.126639] usb 2-2: current rate 16000 is different from the runtime rate 24000
[ 252.135137] usb 2-2: current rate 16000 is different from the runtime rate 32000
[ 252.144513] usb 2-2: current rate 16000 is different from the runtime rate 48000
[ 252.187286] usbcore: registered new interface driver snd-usb-audio

At the end even I could see that the Pi could not find a "responding" device and after pluggin it in again it found the webcam. :sweat_smile:
But what can a resolution be to recognize the cam at the startup?
Does the Pi deliver too less energy for the cam to start?
The Wansview cam has no such problems.

4

Well that at least shows us something I guess. You're absolutely right about how it couldn't get a response and then after unplugging and plugging in it worked just fine. But other than that I have no idea why it doesn't work on boot. Have you tried different USB ports? Maybe the USB 2 Vs 3 may make a difference. Sorry, maybe someone else has something better to say!

5

So, after I destroyed my configuration yesterday because I wanted to setup the MultiCam plugin I am today again on a clean installation. (Found your guide and will try it with that again :sweat_smile:)

Right now I was testing a little bit with the USB 3 and 2 ports.
You got a good point with trying the USB 2 port.
Somehow the pi recognizes the Logitech while booting and giving me a video feed.
If I switch between the USB 2 ports I will everytime get a good feed.
If I switch to the USB 3 port, the video feed stops and won't go back online. In lsusb it shows the Logitech is connected... :man_shrugging:
Have to reboot and plug it back in to get a stream again.

What I found out in addition is that if I stream in 4096x2160 while using the USB 3 ports it is no clean stream. It feels more like 5 fps instead of 30 fps.
On the USB 2 ports it works just fine somehow...

Here the actual log:
octoprint_brio_13_08_21.log (253.5 KB)

Info:
Forgot to tell that right now I am connected via ethernet not wireless

6

I've been through this issue with the Logitech Brio before, and it's something to do with this camera vs. the Raspberry Pi firmware vs USB 3. You even linked some of these topics in your original post :wink:

I don't remember if we ever got to a solution with the USB 3 port issue, but I can't help there.

7

Still thanks for helping :metal:

I read through them and tried to understand what they did there but couldn't get a hang on it :sweat_smile:

Will now try if it keeps working with plugins, wireless and the printer connected.
If something unexpected happens I will post an update.

8

Hi - thanks for raising this. I'm experiencing exactly the same issue - identical behaviour and the same messages logged. I have tried it with both USB3 ports on each of two Raspberry Pi 4 boards each of two USB 3 cables and two different Logitech Brio cameras and different power supplies. Disconnecting and reconnecting the USB cable seems always to allow the RPi to detect the camera properly.

Have you made any progress with finding a solution?

9

A little more information. I am powering the RPi through a DC converter on a circuit shared with other electronics, so I checked whether power was an issue by testing with an official RPi power supply. The problem was still present.

I still wanted to check whether power could be an issue, so I tried connecting the Logitech Brio through a separately powered USB 3.0 hub attached to one of the RPi USB 3.0 ports. Startup now took several more seconds, but at the end of it, the camera was found and properly connected.

I then tried the same setup but with the external power disconnected from the USB hub. Startup was again longer and the camera was again detected correctly. This is even though the RPi is now powering the hub as well as the camera through this USB 3.0 port. Maybe the delay is all that is needed. I'm now looking at options to reset the hub from a script.

Here is the relevant section of syslog with the unpowered USB hub in place:

Aug 28 15:23:27 XXX kernel: [    1.813457] usb 1-1: new high-speed USB device number 2 using xhci_hcd
Aug 28 15:23:27 XXX kernel: [    1.996134] usb 1-1: New USB device found, idVendor=2109, idProduct=3431, bcdDevice= 4.21
Aug 28 15:23:27 XXX kernel: [    1.996155] usb 1-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Aug 28 15:23:27 XXX kernel: [    1.996173] usb 1-1: Product: USB2.0 Hub
Aug 28 15:23:27 XXX kernel: [    1.998360] hub 1-1:1.0: USB hub found
Aug 28 15:23:27 XXX kernel: [    1.998664] hub 1-1:1.0: 4 ports detected
Aug 28 15:23:27 XXX kernel: [    2.144004] usb 2-1: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd
Aug 28 15:23:27 XXX kernel: [    2.176146] usb 2-1: New USB device found, idVendor=045b, idProduct=0210, bcdDevice= 1.00
Aug 28 15:23:27 XXX kernel: [    2.176166] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Aug 28 15:23:27 XXX kernel: [    2.180248] hub 2-1:1.0: USB hub found
Aug 28 15:23:27 XXX kernel: [    2.180761] hub 2-1:1.0: 4 ports detected
Aug 28 15:23:27 XXX kernel: [    2.258820] NET: Registered protocol family 10
Aug 28 15:23:27 XXX kernel: [    2.260205] Segment Routing with IPv6
Aug 28 15:23:27 XXX kernel: [    2.323450] usb 1-1.1: new high-speed USB device number 3 using xhci_hcd
Aug 28 15:23:27 XXX kernel: [    2.454173] usb 1-1.1: New USB device found, idVendor=045b, idProduct=0209, bcdDevice= 1.00
Aug 28 15:23:27 XXX kernel: [    2.454195] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Aug 28 15:23:27 XXX kernel: [    2.456839] hub 1-1.1:1.0: USB hub found
Aug 28 15:23:27 XXX kernel: [    2.456979] hub 1-1.1:1.0: 4 ports detected
Aug 28 15:23:27 XXX kernel: [    2.544107] uart-pl011 fe201000.serial: no DMA platform data
Aug 28 15:23:27 XXX kernel: [    2.553898] usb 2-1.4: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd
Aug 28 15:23:27 XXX kernel: [    2.585695] usb 2-1.4: New USB device found, idVendor=046d, idProduct=085e, bcdDevice= 3.17
Aug 28 15:23:27 XXX kernel: [    2.585725] usb 2-1.4: New USB device strings: Mfr=0, Product=2, SerialNumber=3
Aug 28 15:23:27 XXX kernel: [    2.585743] usb 2-1.4: Product: Logitech BRIO
Aug 28 15:23:27 XXX kernel: [    2.585760] usb 2-1.4: SerialNumber: B59AD613
Aug 28 15:23:27 XXX kernel: [    2.594644] input: Logitech BRIO Consumer Control as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb2/2-1/2-1.4/2-1.4:1.5/0003:046D:085E.0001/input/input0
Aug 28 15:23:27 XXX kernel: [    2.664109] hid-generic 0003:046D:085E.0001: input,hidraw0: USB HID v1.11 Device [Logitech BRIO] on usb-0000:01:00.0-1.4/input5
10

For the time being, I've added this cheap (unpowered) USB 3.0 hub between the RPi and the camera and it works. I'd still like a fix that doesn't require an extra component.

https://www.amazon.com.au/gp/product/B07D52DXV6/