My octopirint UI died but octoeverywhere works and it can print

[hhau]

What is the problem?

My octopi UI died (web UI not running) however octoeverywhere still runs and I'm able to print using that.
I can access PI using SSH but I'm a noob when it comes to linux.

What did you already try to solve it?

Just did a reboot a few times

Have you tried running in safe mode?

Yes

Did running in safe mode solve the problem?

No

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
Well, the UI is dead, so no sysinfo bundle, and I cannot use octoeverywhere to fetch it since that redirect me 127.0.0.1 and even with the correct IP the http is dead anyway.
I have no clue how to create a system info from CLI and transfer the file to my PC.

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

OctoPrint version : 1.7.3
OctoPi version : 0.18.0

[PrintedWeezl]

did you try http://octopi.local and http://THEipOFyourPI ?

@hhau

I have no clue how to create a system info from CLI and transfer the file to my PC.

use winscp - it's like a file explorer for ssh

[hhau]

Yes, and nothing is running on port 80 according to netstat, I just couldn't add more images.

connectivity.connection_check: 1.1.1.1:53
connectivity.connection_ok: True
connectivity.enabled: True
connectivity.online: True
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: True
env.hardware.cores: 4
env.hardware.freq: 1500.0
env.hardware.ram: 3971162112
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.2
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: True
octoprint.version: 1.7.3
systeminfo.generator: cliconnectivity.connection_check: 1.1.1.1:53
connectivity.connection_ok: True
connectivity.enabled: True
connectivity.online: True
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: True
env.hardware.cores: 4
env.hardware.freq: 1500.0
env.hardware.ram: 3971162112
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.2
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: True
octoprint.version: 1.7.3
systeminfo.generator: cli

[PrintedWeezl]

You need to run

~/oprint/bin/octoprint systeminfo .

in ssh and then download the generated zip with winscp

[hhau]

Thanks for helping here

Lol, okay that's what I did, well except from the trailing period, here's zip
octoprint-systeminfo-20220419103333.zip (909.7 KB)

[Ewald_Ikemann]

Is the UI just not visible or is it different.

[hhau]

Not visible as if the http server/service isnt running - and netstat also shows that there are no process listening on port 80

[Charlie_Powell]

It does show that something is running on port 5000, which would be OctoPrint. So OctoPrint is still running (and the fact you can get into it via OctoEverywhere supports this). Usually on OctoPi Haproxy runs on port 80 to proxy both OctoPrint and the webcam streaming to one place. So maybe that has died.

Maybe check sudo systemctl status haproxy.service to see if it is complaining of an error?