Need help! printer disconnects mid print

What is the problem?

WRITE HERE just set up a new pi 4b, which replaced a pi3. Got everything set up and good to go, or so i thought. when the printer starts printing after a couple of minutes it disconnects and I get error message: "Printer keeps requesting line 494 again and again, communication stuck" I have no ideae if I forgot something when setting up the new pi or what!

What did you already try to solve it?


Have you tried running in safe mode?


Did running in safe mode solve the problem?


Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)


Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible


Hello @markzilla25 !

Besides you are running a Pi 4B we do not know nothing bout your setup.

These lines are here for purpose.

BTW: The Systeminfo Bundle is not the list, it's the file to download.

sorry about that, I was on the phone while trying to type my help request. Guess I CAN'T do 2 things at once, lol
so, I do have it running in safe mode, so there must be a conflict with one of the plug ins I added.

browser.user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0
connectivity.connection_ok: True
connectivity.enabled: True True
connectivity.resolution_ok: True
env.hardware.cores: 4
env.hardware.freq: 1500.0
env.hardware.ram: 1902940160
env.os.bits: 32 linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.4
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: True
octoprint.safe_mode: True
octoprint.version: 1.6.1
systeminfo.generator: zipapi

octoprint.log (366.9 KB)

plugin_pluginmanager_console.log (115.6 KB) (199.4 KB)