No login from outside

[David_Sallge]

Hello everyone!
Thank you in advance for helping in this forum
I hope I provided all the information needed, if I forgot something: sorry, please just ask.

What is the problem?

I have created a second read-only user, so a friend of mine can watch the prints I do for him.
Login is no problem from within the local network via http.
But logging in from outside (a https-subdomain with an SSL proxy (Apache) for security) doesn't work.
If you want to try for yourself:
https://3dprint.sallge.com
User: Test
Pass: TestTest

What did you already try to solve it?

I tried different users with different rights, but none worked.

Have you tried running in safe mode?

Nope, didn't seem to be an option for this issue.

Did running in safe mode solve the problem?

See above.

Systeminfo Bundle

Download bundle here: https://server.sallge.com/octoprint-systeminfo-20230925171401.zip

Additional information about your setup

Printer: Artillery Hornet (via USB cable, 1,8m)
USB-Webcam: Logitech C525 (via integrated cable)
Internet: via LAN, gigabit switch, FritzBox 7590 router, fibre connection from Deutsche Glasfaser (1.00MBit/s up and 500 MBit/s down).
Connection from outside: subdomain connects to IPv6 on fibre internet and IPv4 via Kossmann EDV fixed IP-service, first contact is an Apache webserver running as SSL proxy, routing to http from OctoPrint.
OctoPrint running on Raspi 3B+, 16GB microSD, powered by original Raspi Power Supply.

[Ewald_Ikemann]

Hello @David_Sallge !

You may have a look on this:

Access your OctoPrint remotely

I thought I'd create a topic for safe ways of remotely accessing your OctoPrint installation when you're not at home. Remote into a workstation at home You might not know this, but many computers have the ability to allow you to remote-control them, even from outside of your network. The following describes how I've just setup my laptop (I'm here in a coffee shop) to remote back into a Mac Mini computer at home. I then merely access OctoPrint from that remote-control session. OSX "Back to My M…

@David_Sallge

Download bundle here: https://server.sallge.com/octoprint-systeminfo-20230925171401.zip

Another file-server?

You can upload your logs with no problems here.

[David_Sallge]

octoprint-systeminfo-20230925171401.zip (89.6 KB)

Sorry for the file server - it's mine, just in the room next door.
I didn't see the upload-icon there, here's the correct upload.
Will check the guide (why didn't I find that when I searched for this on google?), thank you very much!

Edit: well, my solution (reverse proxy) is mentioned, but not how to achieve successful login...
I guess I'll have to look at the cloud solutions.

[jneilliii]

Did you check out the reverse proxy configuration options examples?

Reverse proxy configuration examples

If you want to run OctoPrint behind a reverse proxy such as Nginx, HAProxy, Apache's mod_proxy, Caddy or traefik, you can find some configuration examples below. On top of making sure that websocket forwarding works properly through your proxy, please pay special attention to the forwarding options and additional headers. In order for OctoPrint to properly work behind one or more reverse proxies, it is of utmost importance you make sure the following headers are correctly configured: X-Forwa…

EDIT: The only issue might be the line http://<myOctoPrintHost>:5000/, if you include the port there it won't work with OctoPi because of OctoPrint's service configuration only allows access from itself (haproxy in octopi's case). This can be modified to allow access directly to port 5000 if needed though. I think you can just use http://<myOctoPrintHost>/ instead though.