Octoprint disconnects from printer after initial connection

when i click connect on the ui, in the terminal it connects once, then just disconnects

Changing monitoring state from "Offline" to "Detecting serial connection"
Performing autodetection with 7 port/baudrate candidates: /dev/ttyACM0@115200, /dev/ttyACM0@250000, /dev/ttyACM0@230400, /dev/ttyACM0@57600, /dev/ttyACM0@38400, /dev/ttyACM0@19200, /dev/ttyACM0@9600
Trying port /dev/ttyACM0, baudrate 115200
Connecting to port /dev/ttyACM0, baudrate 115200
Handshake attempt #1 with timeout 2.0s
Connected to: Serial<id=0x6b1f3c10, open=True>(port='/dev/ttyACM0', baudrate=115200, bytesize=8, parity='N', stopbits=1, timeout=2.0, xonxoff=False, rtscts=False, dsrdtr=False), starting monitor
Send: N0 M110 N0*125
Recv: Command not found!
Recv: start
Changing monitoring state from "Detecting serial connection" to "Operational"
Send: N0 M110 N0*125
Communication timeout while idle, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Send: N1 M115*39
Communication timeout while idle, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Send: N2 M21*18
No response from printer after 3 consecutive communication timeouts, considering it dead. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Changing monitoring state from "Operational" to "Offline after error"
Connection closed, closing down monitor

above is the terminal output from when i first connect after restarting the pi.
below is the terminal output from when i connect each time after that:

Changing monitoring state from "Offline" to "Opening serial connection"
Connecting to port /dev/ttyACM0, baudrate 115200
Changing monitoring state from "Opening serial connection" to "Connecting"
Connected to: Serial<id=0x6b1eaf90, open=True>(port='/dev/ttyACM0', baudrate=115200, bytesize=8, parity='N', stopbits=1, timeout=10.0, xonxoff=False, rtscts=False, dsrdtr=False), starting monitor
Send: N0 M110 N0*125
Recv: start
Send: N0 M110 N0*125
There was a timeout while trying to connect to the printer
Changing monitoring state from "Connecting" to "Offline"
Connection closed, closing down monitor

the output from dmesg on ssh:

pi@octopi:~ $ dmesg
[    0.000000] Booting Linux on physical CPU 0x0
[    0.000000] Linux version 5.4.79-v7+ (dom@buildbot) (gcc version 8.4.0 (Ubuntu/Linaro 8.4.0-3ubuntu1)) #1373 SMP Mon Nov 23 13:22:33 GMT 2020
[    0.000000] CPU: ARMv7 Processor [410fd034] revision 4 (ARMv7), cr=10c5383d
[    0.000000] CPU: div instructions available: patching division code
[    0.000000] CPU: PIPT / VIPT nonaliasing data cache, VIPT aliasing instruction cache
[    0.000000] OF: fdt: Machine model: Raspberry Pi 3 Model B Rev 1.2
[    0.000000] Memory policy: Data cache writealloc
[    0.000000] Reserved memory: created CMA memory pool at 0x34000000, size 64 MiB
[    0.000000] OF: reserved mem: initialized node linux,cma, compatible id shared-dma-pool
[    0.000000] On node 0 totalpages: 229376
[    0.000000]   Normal zone: 2016 pages used for memmap
[    0.000000]   Normal zone: 0 pages reserved
[    0.000000]   Normal zone: 229376 pages, LIFO batch:63
[    0.000000] percpu: Embedded 20 pages/cpu s49740 r8192 d23988 u81920
[    0.000000] pcpu-alloc: s49740 r8192 d23988 u81920 alloc=20*4096
[    0.000000] pcpu-alloc: [0] 0 [0] 1 [0] 2 [0] 3
[    0.000000] Built 1 zonelists, mobility grouping on.  Total pages: 227360
[    0.000000] Kernel command line: coherent_pool=1M 8250.nr_uarts=0 snd_bcm2835.enable_compat_alsa=0 snd_bcm2835.enable_hdmi=1 bcm2708_fb.fbwidth=656 bcm2708_fb.fbheight=416 bcm2708_fb.fbswap=1 vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000  console=ttyS0,115200 console=tty1 root=PARTUUID=ad1152c9-02 rootfstype=ext4 elevator=deadline fsck.repair=yes rootwait
[    0.000000] Dentry cache hash table entries: 131072 (order: 7, 524288 bytes, linear)
[    0.000000] Inode-cache hash table entries: 65536 (order: 6, 262144 bytes, linear)
[    0.000000] mem auto-init: stack:off, heap alloc:off, heap free:off
[    0.000000] Memory: 827700K/917504K available (9216K kernel code, 698K rwdata, 2608K rodata, 1024K init, 827K bss, 24268K reserved, 65536K cma-reserved)
[    0.000000] SLUB: HWalign=64, Order=0-3, MinObjects=0, CPUs=4, Nodes=1
[    0.000000] ftrace: allocating 29201 entries in 58 pages
[    0.000000] rcu: Hierarchical RCU implementation.
[    0.000000] rcu: RCU calculated value of scheduler-enlistment delay is 10 jiffies.
[    0.000000] NR_IRQS: 16, nr_irqs: 16, preallocated irqs: 16
[    0.000000] random: get_random_bytes called from start_kernel+0x324/0x4f8 with crng_init=0
[    0.000000] arch_timer: cp15 timer(s) running at 19.20MHz (phys).
[    0.000000] clocksource: arch_sys_counter: mask: 0xffffffffffffff max_cycles: 0x46d987e47, max_idle_ns: 440795202767 ns
[    0.000007] sched_clock: 56 bits at 19MHz, resolution 52ns, wraps every 4398046511078ns
[    0.000021] Switching to timer-based delay loop, resolution 52ns
[    0.000287] Console: colour dummy device 80x30
[    0.000880] printk: console [tty1] enabled
[    0.000945] Calibrating delay loop (skipped), value calculated using timer frequency.. 38.40 BogoMIPS (lpj=192000)
[    0.000994] pid_max: default: 32768 minimum: 301
[    0.001199] LSM: Security Framework initializing
[    0.001436] Mount-cache hash table entries: 2048 (order: 1, 8192 bytes, linear)
[    0.001482] Mountpoint-cache hash table entries: 2048 (order: 1, 8192 bytes, linear)
[    0.002948] Disabling memory control group subsystem
[    0.003090] CPU: Testing write buffer coherency: ok
[    0.003674] CPU0: thread -1, cpu 0, socket 0, mpidr 80000000
[    0.004635] Setting up static identity map for 0x100000 - 0x10003c
[    0.004854] rcu: Hierarchical SRCU implementation.
[    0.005559] smp: Bringing up secondary CPUs ...
[    0.006704] CPU1: thread -1, cpu 1, socket 0, mpidr 80000001
[    0.007973] CPU2: thread -1, cpu 2, socket 0, mpidr 80000002
[    0.009136] CPU3: thread -1, cpu 3, socket 0, mpidr 80000003
[    0.009290] smp: Brought up 1 node, 4 CPUs
[    0.009379] SMP: Total of 4 processors activated (153.60 BogoMIPS).
[    0.009408] CPU: All CPU(s) started in HYP mode.
[    0.009432] CPU: Virtualization extensions available.
[    0.010520] devtmpfs: initialized
[    0.026548] VFP support v0.3: implementor 41 architecture 3 part 40 variant 3 rev 4
[    0.026841] clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns
[    0.026899] futex hash table entries: 1024 (order: 4, 65536 bytes, linear)
[    0.030250] pinctrl core: initialized pinctrl subsystem
[    0.031407] NET: Registered protocol family 16
[    0.035606] DMA: preallocated 1024 KiB pool for atomic coherent allocations
[    0.040489] audit: initializing netlink subsys (disabled)
[    0.040781] audit: type=2000 audit(0.040:1): state=initialized audit_enabled=0 res=1
[    0.042144] hw-breakpoint: found 5 (+1 reserved) breakpoint and 4 watchpoint registers.
[    0.042183] hw-breakpoint: maximum watchpoint size is 8 bytes.
[    0.042415] Serial: AMBA PL011 UART driver
[    0.044383] bcm2835-mbox 3f00b880.mailbox: mailbox enabled
[    0.060087] raspberrypi-firmware soc:firmware: Attached to firmware from 2020-11-25 17:13, variant start_x
[    0.070100] raspberrypi-firmware soc:firmware: Firmware hash is 2e6292a5304b95ecfd700fc5ab2b793402056332
[    0.121858] bcm2835-dma 3f007000.dma: DMA legacy API manager, dmachans=0x1
[    0.124032] SCSI subsystem initialized
[    0.124304] usbcore: registered new interface driver usbfs
[    0.124385] usbcore: registered new interface driver hub
[    0.124531] usbcore: registered new device driver usb
[    0.126414] clocksource: Switched to clocksource arch_sys_counter
[    1.385896] VFS: Disk quotas dquot_6.6.0
[    1.386033] VFS: Dquot-cache hash table entries: 1024 (order 0, 4096 bytes)
[    1.386249] FS-Cache: Loaded
[    1.386574] CacheFiles: Loaded
[    1.397850] thermal_sys: Registered thermal governor 'step_wise'
[    1.398236] NET: Registered protocol family 2
[    1.399254] tcp_listen_portaddr_hash hash table entries: 512 (order: 0, 6144 bytes, linear)
[    1.399328] TCP established hash table entries: 8192 (order: 3, 32768 bytes, linear)
[    1.399470] TCP bind hash table entries: 8192 (order: 4, 65536 bytes, linear)
[    1.399680] TCP: Hash tables configured (established 8192 bind 8192)
[    1.399865] UDP hash table entries: 512 (order: 2, 16384 bytes, linear)
[    1.399939] UDP-Lite hash table entries: 512 (order: 2, 16384 bytes, linear)
[    1.400249] NET: Registered protocol family 1
[    1.401040] RPC: Registered named UNIX socket transport module.
[    1.401071] RPC: Registered udp transport module.
[    1.401098] RPC: Registered tcp transport module.
[    1.401125] RPC: Registered tcp NFSv4.1 backchannel transport module.
[    1.402786] hw perfevents: enabled with armv7_cortex_a7 PMU driver, 7 counters available
[    1.406130] Initialise system trusted keyrings
[    1.406474] workingset: timestamp_bits=14 max_order=18 bucket_order=4
[    1.418067] FS-Cache: Netfs 'nfs' registered for caching
[    1.418996] NFS: Registering the id_resolver key type
[    1.419051] Key type id_resolver registered
[    1.419078] Key type id_legacy registered
[    1.419114] nfs4filelayout_init: NFSv4 File Layout Driver Registering...
[    1.420423] Key type asymmetric registered
[    1.420453] Asymmetric key parser 'x509' registered
[    1.420533] Block layer SCSI generic (bsg) driver version 0.4 loaded (major 249)
[    1.420571] io scheduler mq-deadline registered
[    1.420598] io scheduler kyber registered
[    1.425639] bcm2708_fb soc:fb: FB found 1 display(s)
[    1.437434] Console: switching to colour frame buffer device 82x26
[    1.444535] bcm2708_fb soc:fb: Registered framebuffer for display 0, size 656x416
[    1.455432] bcm2835-rng 3f104000.rng: hwrng registered
[    1.458547] vc-mem: phys_addr:0x00000000 mem_base=0x3ec00000 mem_size:0x40000000(1024 MiB)
[    1.464297] vc-sm: Videocore shared memory driver
[    1.467390] gpiomem-bcm2835 3f200000.gpiomem: Initialised: Registers at 0x3f200000
[    1.485208] brd: module loaded
[    1.500164] loop: module loaded
[    1.504031] Loading iSCSI transport class v2.0-870.
[    1.507668] libphy: Fixed MDIO Bus: probed
[    1.510336] usbcore: registered new interface driver lan78xx
[    1.513002] usbcore: registered new interface driver smsc95xx
[    1.515543] dwc_otg: version 3.00a 10-AUG-2012 (platform bus)
[    2.246314] Core Release: 2.80a
[    2.248762] Setting default values for core params
[    2.251208] Finished setting default values for core params
[    2.454059] Using Buffer DMA mode
[    2.456543] Periodic Transfer Interrupt Enhancement - disabled
[    2.459058] Multiprocessor Interrupt Enhancement - disabled
[    2.461542] OTG VER PARAM: 0, OTG VER FLAG: 0
[    2.463956] Dedicated Tx FIFOs mode
[    2.466897] WARN::dwc_otg_hcd_init:1074: FIQ DMA bounce buffers: virt = b4104000 dma = 0xf4104000 len=9024
[    2.471650] FIQ FSM acceleration enabled for :
               Non-periodic Split Transactions
               Periodic Split Transactions
               High-Speed Isochronous Endpoints
               Interrupt/Control Split Transaction hack enabled
[    2.482827] dwc_otg: Microframe scheduler enabled
[    2.482897] WARN::hcd_init_fiq:457: FIQ on core 1
[    2.485159] WARN::hcd_init_fiq:458: FIQ ASM at 8070b948 length 36
[    2.487427] WARN::hcd_init_fiq:497: MPHI regs_base at b8810000
[    2.489664] dwc_otg 3f980000.usb: DWC OTG Controller
[    2.491989] dwc_otg 3f980000.usb: new USB bus registered, assigned bus number 1
[    2.494372] dwc_otg 3f980000.usb: irq 56, io mem 0x00000000
[    2.496722] Init: Port Power? op_state=1
[    2.498983] Init: Power Port (0)
[    2.501530] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.04
[    2.506073] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.508532] usb usb1: Product: DWC OTG Controller
[    2.510918] usb usb1: Manufacturer: Linux 5.4.79-v7+ dwc_otg_hcd
[    2.513357] usb usb1: SerialNumber: 3f980000.usb
[    2.516465] hub 1-0:1.0: USB hub found
[    2.518781] hub 1-0:1.0: 1 port detected
[    2.521721] dwc_otg: FIQ enabled
[    2.521731] dwc_otg: NAK holdoff enabled
[    2.521740] dwc_otg: FIQ split-transaction FSM enabled
[    2.521755] Module dwc_common_port init
[    2.522096] usbcore: registered new interface driver usb-storage
[    2.524601] mousedev: PS/2 mouse device common for all mice
[    2.528138] bcm2835-wdt bcm2835-wdt: Broadcom BCM2835 watchdog timer
[    2.533317] sdhci: Secure Digital Host Controller Interface driver
[    2.535761] sdhci: Copyright(c) Pierre Ossman
[    2.538760] mmc-bcm2835 3f300000.mmcnr: could not get clk, deferring probe
[    2.541908] sdhost-bcm2835 3f202000.mmc: could not get clk, deferring probe
[    2.544713] sdhci-pltfm: SDHCI platform and OF driver helper
[    2.549131] ledtrig-cpu: registered to indicate activity on CPUs
[    2.552093] hidraw: raw HID events driver (C) Jiri Kosina
[    2.554885] usbcore: registered new interface driver usbhid
[    2.557523] usbhid: USB HID core driver
[    2.561116] vchiq: vchiq_init_state: slot_zero = (ptrval)
[    2.565466] [vc_sm_connected_init]: start
[    2.574319] [vc_sm_connected_init]: end - returning 0
[    2.578758] Initializing XFRM netlink socket
[    2.581147] NET: Registered protocol family 17
[    2.583618] Key type dns_resolver registered
[    2.586599] Registering SWP/SWPB emulation handler
[    2.589260] registered taskstats version 1
[    2.591640] Loading compiled-in X.509 certificates
[    2.594524] Key type ._fscrypt registered
[    2.596869] Key type .fscrypt registered
[    2.609862] uart-pl011 3f201000.serial: cts_event_workaround enabled
[    2.612271] 3f201000.serial: ttyAMA0 at MMIO 0x3f201000 (irq = 81, base_baud = 0) is a PL011 rev2
[    2.618832] bcm2835-power bcm2835-power: Broadcom BCM2835 power domains driver
[    2.622745] mmc-bcm2835 3f300000.mmcnr: mmc_debug:0 mmc_debug2:0
[    2.625145] mmc-bcm2835 3f300000.mmcnr: DMA channel allocated
[    2.654064] sdhost: log_buf @ (ptrval) (f4107000)
[    2.694445] mmc1: queuing unknown CIS tuple 0x80 (2 bytes)
[    2.698435] mmc1: queuing unknown CIS tuple 0x80 (3 bytes)
[    2.702299] mmc1: queuing unknown CIS tuple 0x80 (3 bytes)
[    2.705574] mmc0: sdhost-bcm2835 loaded - DMA enabled (>1)
[    2.710339] of_cfs_init
[    2.712720] of_cfs_init: OK
[    2.715784] Waiting for root device PARTUUID=ad1152c9-02...
[    2.729627] mmc1: queuing unknown CIS tuple 0x80 (7 bytes)
[    2.736574] Indeed it is in host mode hprt0 = 00021501
[    2.810428] random: fast init done
[    2.831248] mmc0: host does not support reading read-only switch, assuming write-enable
[    2.838924] mmc0: new high speed SDXC card at address 59b4
[    2.842491] mmcblk0: mmc0:59b4 USDU1 116 GiB
[    2.847888]  mmcblk0: p1 p2
[    2.886223] EXT4-fs (mmcblk0p2): mounted filesystem with ordered data mode. Opts: (null)
[    2.890930] VFS: Mounted root (ext4 filesystem) readonly on device 179:2.
[    2.901292] devtmpfs: mounted
[    2.907370] mmc1: new high speed SDIO card at address 0001
[    2.911510] Freeing unused kernel memory: 1024K
[    2.926872] Run /sbin/init as init process
[    2.946474] usb 1-1: new high-speed USB device number 2 using dwc_otg
[    2.949223] Indeed it is in host mode hprt0 = 00001101
[    3.186859] usb 1-1: New USB device found, idVendor=0424, idProduct=9514, bcdDevice= 2.00
[    3.192238] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.195901] hub 1-1:1.0: USB hub found
[    3.198878] hub 1-1:1.0: 5 ports detected
[    3.516481] usb 1-1.1: new high-speed USB device number 3 using dwc_otg
[    3.528659] systemd[1]: System time before build time, advancing clock.
[    3.646860] usb 1-1.1: New USB device found, idVendor=0424, idProduct=ec00, bcdDevice= 2.00
[    3.652414] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.658181] smsc95xx v1.0.6
[    3.680425] NET: Registered protocol family 10
[    3.684695] Segment Routing with IPv6
[    3.728425] systemd[1]: systemd 241 running in system mode. (+PAM +AUDIT +SELINUX +IMA +APPARMOR +SMACK +SYSVINIT +UTMP +LIBCRYPTSETUP +GCRYPT +GNUTLS +ACL +XZ +LZ4 +SECCOMP +BLKID +ELFUTILS +KMOD -IDN2 +IDN -PCRE2 default-hierarchy=hybrid)
[    3.750483] systemd[1]: Detected architecture arm.
[    3.790967] smsc95xx 1-1.1:1.0 eth0: register 'smsc95xx' at usb-3f980000.usb-1.1, smsc95xx USB 2.0 Ethernet, b8:27:eb:e1:68:f6
[    3.809961] systemd[1]: Set hostname to <octopi>.
[    3.896517] usb 1-1.3: new full-speed USB device number 4 using dwc_otg
[    4.042932] usb 1-1.3: New USB device found, idVendor=2c99, idProduct=0002, bcdDevice= 1.30
[    4.049644] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    4.049676] usb 1-1.3: Product: Original Prusa i3 MK3
[    4.049701] usb 1-1.3: Manufacturer: Prusa Research (prusa3d.com)
[    4.059817] usb 1-1.3: SerialNumber: CZPX1920X004XK85557
[    4.156476] usb 1-1.4: new high-speed USB device number 5 using dwc_otg
[    4.498524] usb 1-1.4: New USB device found, idVendor=046d, idProduct=0825, bcdDevice= 0.12
[    4.504224] usb 1-1.4: New USB device strings: Mfr=0, Product=0, SerialNumber=2
[    4.507259] usb 1-1.4: SerialNumber: AE842A50
[    4.691712] random: systemd: uninitialized urandom read (16 bytes read)
[    4.708681] random: systemd: uninitialized urandom read (16 bytes read)
[    4.715107] systemd[1]: Created slice system-systemd\x2dfsck.slice.
[    4.721691] random: systemd: uninitialized urandom read (16 bytes read)
[    4.725697] systemd[1]: Created slice User and Session Slice.
[    4.732855] systemd[1]: Listening on Journal Socket (/dev/log).
[    4.739769] systemd[1]: Listening on initctl Compatibility Named Pipe.
[    4.746873] systemd[1]: Listening on fsck to fsckd communication Socket.
[    4.753650] systemd[1]: Started Forward Password Requests to Wall Directory Watch.
[    4.764506] systemd[1]: Set up automount Arbitrary Executable File Formats File System Automount Point.
[    5.763692] EXT4-fs (mmcblk0p2): re-mounted. Opts: (null)
[    5.867407] systemd-journald[112]: Received request to flush runtime journal from PID 1
[    6.472610] vc_sm_cma: module is from the staging directory, the quality is unknown, you have been warned.
[    6.474999] bcm2835_vc_sm_cma_probe: Videocore shared memory driver
[    6.475022] [vc_sm_connected_init]: start
[    6.484441] [vc_sm_connected_init]: installed successfully
[    6.498495] mc: Linux media interface: v0.10
[    6.574789] snd_bcm2835: module is from the staging directory, the quality is unknown, you have been warned.
[    6.577212] videodev: Linux video capture interface: v2.00
[    6.582537] bcm2835_audio bcm2835_audio: card created with 8 channels
[    6.602205] bcm2835_mmal_vchiq: module is from the staging directory, the quality is unknown, you have been warned.
[    6.606088] bcm2835_mmal_vchiq: module is from the staging directory, the quality is unknown, you have been warned.
[    6.606267] bcm2835_mmal_vchiq: module is from the staging directory, the quality is unknown, you have been warned.
[    6.622433] bcm2835_v4l2: module is from the staging directory, the quality is unknown, you have been warned.
[    6.658641] bcm2835_isp: module is from the staging directory, the quality is unknown, you have been warned.
[    6.665688] bcm2835_codec: module is from the staging directory, the quality is unknown, you have been warned.
[    6.670214] bcm2835-isp bcm2835-isp: Device node output[0] registered as /dev/video13
[    6.670870] bcm2835-isp bcm2835-isp: Device node capture[0] registered as /dev/video14
[    6.671386] bcm2835-isp bcm2835-isp: Device node capture[1] registered as /dev/video15
[    6.671824] bcm2835-isp bcm2835-isp: Device node stats[2] registered as /dev/video16
[    6.671855] bcm2835-isp bcm2835-isp: Register output node 0 with media controller
[    6.671877] bcm2835-isp bcm2835-isp: Register capture node 1 with media controller
[    6.671896] bcm2835-isp bcm2835-isp: Register capture node 2 with media controller
[    6.671913] bcm2835-isp bcm2835-isp: Register capture node 3 with media controller
[    6.672232] bcm2835-isp bcm2835-isp: Loaded V4L2 bcm2835-isp
[    6.972136] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[    7.117174] uvcvideo: Found UVC 1.00 device <unnamed> (046d:0825)
[    7.126949] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[    7.187494] cdc_acm 1-1.3:1.0: ttyACM0: USB ACM device
[    7.188727] usbcore: registered new interface driver cdc_acm
[    7.188741] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters
[    7.245939] input: UVC Camera (046d:0825) as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.4/1-1.4:1.0/input/input0
[    7.254921] usbcore: registered new interface driver uvcvideo
[    7.254940] USB Video Class driver (1.1.1)
[    7.276680] brcmfmac: F1 signature read @0x18000000=0x1541a9a6
[    7.286907] brcmfmac: brcmf_fw_alloc_request: using brcm/brcmfmac43430-sdio for chip BCM43430/1
[    7.287250] usbcore: registered new interface driver brcmfmac
[    7.297639] bcm2835-codec bcm2835-codec: Device registered as /dev/video10
[    7.297693] bcm2835-codec bcm2835-codec: Loaded V4L2 decode
[    7.304640] bcm2835-codec bcm2835-codec: Device registered as /dev/video11
[    7.304689] bcm2835-codec bcm2835-codec: Loaded V4L2 encode
[    7.310559] bcm2835-codec bcm2835-codec: Device registered as /dev/video12
[    7.310610] bcm2835-codec bcm2835-codec: Loaded V4L2 isp
[    7.316307] brcmfmac mmc1:0001:1: Direct firmware load for brcm/brcmfmac43430-sdio.raspberrypi,3-model-b.txt failed with error -2
[    7.582394] brcmfmac: brcmf_fw_alloc_request: using brcm/brcmfmac43430-sdio for chip BCM43430/1
[    7.582511] brcmfmac: brcmf_c_process_clm_blob: no clm_blob available (err=-2), device may have limited channels available
[    7.583353] brcmfmac: brcmf_c_preinit_dcmds: Firmware: BCM43430/1 wl0: Oct 22 2019 01:59:28 version 7.45.98.94 (r723000 CY) FWID 01-3b33decd
[    8.740841] usb 1-1.4: set resolution quirk: cval->res = 384
[    8.742533] usbcore: registered new interface driver snd-usb-audio
[    9.325578] random: crng init done
[    9.325600] random: 7 urandom warning(s) missed due to ratelimiting
[    9.747733] uart-pl011 3f201000.serial: no DMA platform data
[    9.852161] 8021q: 802.1Q VLAN Support v1.8
[   10.126636] Adding 102396k swap on /var/swap.  Priority:-2 extents:1 across:102396k SSFS
[   10.283996] brcmfmac: brcmf_cfg80211_set_power_mgmt: power save enabled
[   10.729813] smsc95xx 1-1.1:1.0 eth0: hardware isn't capable of remote wakeup
[   11.846208] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[   14.136545] Bluetooth: Core ver 2.22
[   14.136623] NET: Registered protocol family 31
[   14.136629] Bluetooth: HCI device and connection manager initialized
[   14.136648] Bluetooth: HCI socket layer initialized
[   14.136658] Bluetooth: L2CAP socket layer initialized
[   14.136675] Bluetooth: SCO socket layer initialized
[   14.144355] Bluetooth: HCI UART driver ver 2.3
[   14.144368] Bluetooth: HCI UART protocol H4 registered
[   14.144419] Bluetooth: HCI UART protocol Three-wire (H5) registered
[   14.144575] Bluetooth: HCI UART protocol Broadcom registered
[   14.398023] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   14.398036] Bluetooth: BNEP filters: protocol multicast
[   14.398063] Bluetooth: BNEP socket layer initialized

What did you already try to solve it?

i turned it all off and on multiple times, i moved the usb port the cable is using and i have reflashed the sd card in the pi

Have you tried running in safe mode?

yes

Did running in safe mode solve the problem?

no

Systeminfo Bundle

octoprint-systeminfo-20211219154210.zip (9.3 KB)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
prusa i3 mk3s

WRITE HERE

Hello,

please read this article and check if it relates to your situation:

ok, i have tried it both with it on and off, but i will give it another go now that i have re installed the firmware on the pi, currently its printing so i will try later

If you are using the USB cable, the RPi Port must be set to off.

This made me curious.

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