What is the problem?
I deleted and re-installed Octopi on my Raspberry 4 and now I am getting the message, " The OctoPrint server is currently not running
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If the issue persists, please log into your Raspberry Pi via SSH and check the following:
- Verify that the process is running:
ps -ef | grep -i octoprint | grep -i pythonshould show a python process:
pi@octopi:~ $ ps -ef | grep -i octoprint | grep -i python
pi 1441 1 6 11:12 ? 00:00:15 /home/pi/oprint/bin/python
/home/pi/oprint/bin/octoprint --host=127.0.0.1 --port=5000
- If it isn't, the question is why. Take a look into
~/.octoprint/logs/octoprint.log, there might be an error logged in there that helps to determine what's wrong. - You might also want to try if you can restart the server (if no obvious error is visible):
sudo service octoprint restart.
If all that doesn't help to trouble shoot the issue, you can seek support on the OctoPrint Community Forum. Please provide your OctoPi and OctoPrint versions as well as your octoprint.log and explain what you already tried and observed as detailed as possible.
I am able to access Octopi via SSH however, so I know it's up and connected.
What did you already try to solve it?
Everything listed above.
Have you tried running in safe mode?
Can't even get there
Did running in safe mode solve the problem?
lol...
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
great....don't know how to do that
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
Octo version 5.10.63-v71+, ender 3 and 5 pro, chrome browser, Mac M1 machine and Microsoft Surface