What is the problem?
After running plugin updates (I don't recall which, I just saw the popup and figured why not) and restarting the Raspberry Pi (3B), OctoPrint won't show the web interface. The port responds and I see the "OctoPrint is still starting up, please wait..." screen, but it stays this way for hours. I've rebooted the pi, restarted the service, and attempted safe mode with no such luck.
I'm running the pi over Ethernet so there shouldn't be any problems with latency or interference with wifi and the power supply is capable of providing 2.4A.
What did you already try to solve it?
- Rebooted the Raspberry Pi
- Restarted the OctoPrint service
- Reviewed the octoprint.log file for errors
- Started OctoPrint in safe mode
Have you tried running in safe mode?
Yes
Did running in safe mode solve the problem?
No
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
I don't have access to the web interface so I can't get the 'official' bundle but I've glued together the logs as requested in the systeminfo bundle page.
octologs.zip (409.8 KB)
I also tried the command posted on Unable to connect to OctoPrint web interface - #2 by PrintedWeezl , both with and without the .
, but it just sat for 10+ minutes without outputting anything useful (other than the grep copyright information) or returning to the system prompt. I also don't see anything using high cpu or writing anything to the current directory so I'm not sure what it should be doing.
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
- Octo*
-
- OctoPi 1.0.0
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- OctoPrint 1.11.2
-
- Rpi host: Raspbian 11
- Printer
-
- Model: Ender 3 Pro
-
- Firmware: Klipper v0.13.0-89-g6f87a4e6
- Computer
-
- Windows 10 Pro
-
- Firefox v140
-
- MS Edge v138
-
- Connected via Ethernet
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