Rpi4 2GB says This board requires newer software

filip.vesely · October 28, 2020, 12:18pm

What is the problem?

My new Rpi4 2GB says: "This board requires newer software" and won't boot any further. I've read people have this issue with 8GB model, but 2GB should work properly. Does anybody have a hit what went wrong? I've downloaded OctoPi 0.17.0 from official site, flashed it to 8GB microSD card via balenaEtcher and connected it via ethernet cable.

What did you already try to solve it?

Read some forums. I'm a new user.

Have you tried running in safe mode and if so did it solve the issue?

No.

Complete Logs

I have no logs, but startup screen says this:

recover4.elf not found
recovery.elf not found
Read start4x.elf bytes 3683816 hnd 0x0001372c hash 537fal31e39598f4
Read fixip4x.dat bytes 9249 hnd 0x0000030c hash 07980a51f4866ele
0x00b03113 0x00000000 0x00000000
start4x.elf: is not compatible 0x0
This board requires newer software. Get the latest software from: - https://www.raspberrypi.org/downloads/

Charlie_Powell · October 28, 2020, 12:20pm

4th time I've seen this. You'll need a newer OctoPi build, so you can get the development of nighties from the GitHub page. https://github.com/GuySoft/OctoPi

foosel · October 28, 2020, 2:26pm

Raspberry Pi keeps making things difficult for @guysoft and me it seems. I've added a note to the download page to use nightlies in such cases. Probably time to push for a 0.18 release but I know Guy has his hands full with other stuff right now and frankly I'm struggling to get everything managed that's already on my plate myself.

filip.vesely · October 28, 2020, 5:40pm

Thank you very much! The latest nightie worked for me.

Charlie_Powell · October 28, 2020, 6:27pm

@filip.vesely - what revision of Pi are you using? I'm trying to pin down a pattern to these issues.

Please SSH to the pi and run cat /proc/cpuinfo and post the results here. Thanks!

filip.vesely · October 29, 2020, 7:14pm

I have Raspberry Pi 4 Model B - 2GB RAM. Here are your prompt results:

pi@octopi : ~ $ cat /proc/cpuinfo

processor : 0

model name : ARMv7 Processor rev 3 (v7l)

BogoMIPS : 108.00

Features : half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 

CPU implementer : 0x41

CPU architecture: 7

CPU variant : 0x0

CPU part : 0xd08

CPU revision : 3

processor : 1

model name : ARMv7 Processor rev 3 (v7l)

BogoMIPS : 108.00

Features : half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 

CPU implementer : 0x41

CPU architecture: 7

CPU variant : 0x0

CPU part : 0xd08

CPU revision : 3

processor : 2

model name : ARMv7 Processor rev 3 (v7l)

BogoMIPS : 108.00

Features : half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 

CPU implementer : 0x41

CPU architecture: 7

CPU variant : 0x0

CPU part : 0xd08

CPU revision : 3

processor : 3

model name : ARMv7 Processor rev 3 (v7l)

BogoMIPS : 108.00

Features : half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 

CPU implementer : 0x41

CPU architecture: 7

CPU variant : 0x0

CPU part : 0xd08

CPU revision : 3

Hardware : BCM2711

Revision : b03114

Serial : 10000000743be99b

Model : Raspberry Pi 4 Model B Rev 1.4

Charlie_Powell · October 29, 2020, 7:19pm

Thanks! Will try and keep an eye on if this becomes a pattern.

foosel · October 29, 2020, 8:56pm

As a data point, I'm currently seeing 521 instances of a pi 4 revision 1.4 in the stats. I'll have to look into cross referencing those with the detected octopi version of any tomorrow, that night tell us if that is something that is even detectable based on the model number.

Dixon_Paul · October 29, 2020, 11:29pm

This happened to me too, same setup, same error message - I got the nightly build and it's now up and running. Thank you so much for the time you take accruing knowledge and sharing advice!

foosel · October 30, 2020, 10:14am

@Dixon_Paul could you also share the output of cat /proc/cpuinfo?

jneilliii · November 3, 2020, 4:54am

We have another user over here. @2A_Finishing do you think you could run the same commands above and provide the results once you get the nightly installed.

2A_Finishing · November 3, 2020, 5:00am

Thanks much, I overlooked this thread.

I'm on satellite, so I likely won't be able to get the download finished until morning, but I'll respond here with my results in the AM, thank you!

2A_Finishing · November 8, 2020, 3:26am

2A_Finishing · November 8, 2020, 3:28am

Sorry it took a few days to get back to you. I've got the printer set up now (anycubic chiron), and now trying to get Cura working with octoprint, but that's a different thread

foosel · November 20, 2020, 11:04am

We got another one:

Katertje · November 21, 2020, 12:32pm

Same problem here! Also have an Rpi4 2GB. Nighty also solved it for me.

Here is my revision info:

processor : 0
BogoMIPS : 108.00
Features : fp asimd evtstrm crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant : 0x0
CPU part : 0xd08
CPU revision : 3
processor : 1
BogoMIPS : 108.00
Features : fp asimd evtstrm crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant : 0x0
CPU part : 0xd08
CPU revision : 3
processor : 2
BogoMIPS : 108.00
Features : fp asimd evtstrm crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant : 0x0
CPU part : 0xd08
CPU revision : 3
processor : 3
BogoMIPS : 108.00
Features : fp asimd evtstrm crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant : 0x0
CPU part : 0xd08
CPU revision : 3
Hardware : BCM2835
Revision : b03114
Serial : 10000000f0f6c6d0
Model : Raspberry Pi 4 Model B Rev 1.4