The OctoPrint server is currently not running "new"

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1

What is the problem?

"The OctoPrint server is currently not running" is shown when i open the page on firefox

ps -ef | grep -i octoprint | grep -i python

did not get any responce to this command line

reboot did not help at all

logfile:

2025-01-10 09:21:20,864 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:21:20,866 - octoprint.startup - INFO - Starting OctoPrint 1.8.6
2025-01-10 09:21:20,868 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:21:21,227 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2025-01-10 09:21:21,316 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2025-01-10 09:21:21,316 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2025-01-10 09:21:21,316 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2025-01-10 09:21:21,510 - octoprint.startup - INFO - Blacklist processing done, adding 3 blacklisted plugin versions: roomtemp (any), GcodeEditor (>=0.1.1,<=0.2.8), gcodeleveling (>=0.1.0,<=0.1.1)
2025-01-10 09:21:21,518 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2025-01-10 09:25:42,464 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:25:42,466 - octoprint.startup - INFO - Starting OctoPrint 1.8.6
2025-01-10 09:25:42,467 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:25:52,165 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2025-01-10 09:25:52,166 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2025-01-10 09:25:52,166 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2025-01-10 09:25:52,167 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2025-01-10 09:25:53,023 - octoprint.startup - INFO - Blacklist processing done, adding 3 blacklisted plugin versions: roomtemp (any), GcodeEditor (>=0.1.1,<=0.2.8), gcodeleveling (>=0.1.0,<=0.1.1)
2025-01-10 09:25:53,054 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2025-01-10 09:32:27,335 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:32:27,337 - octoprint.startup - INFO - Starting OctoPrint 1.10.3
2025-01-10 09:32:27,338 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:32:31,811 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2025-01-10 09:32:31,811 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2025-01-10 09:32:31,811 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2025-01-10 09:32:31,811 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2025-01-10 09:32:31,836 - octoprint.startup - INFO - Blacklist processing done, adding 3 blacklisted plugin versions: roomtemp (any), GcodeEditor (>=0.1.1,<=0.2.8), gcodeleveling (>=0.1.0,<=0.1.1)
2025-01-10 09:32:31,855 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2025-01-10 09:41:11,830 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:41:11,832 - octoprint.startup - INFO - Starting OctoPrint 1.10.3
2025-01-10 09:41:11,833 - octoprint.startup - INFO - ******************************************************************************
2025-01-10 09:41:18,214 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: offline
2025-01-10 09:41:18,214 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is not working
2025-01-10 09:41:18,214 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is not working
2025-01-10 09:41:18,229 - octoprint.startup - INFO - We don't appear to be online, not fetching plugin blacklist
2025-01-10 09:41:18,242 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...

What did you already try to solve it?

  • checked the size and available memory --> all good
  • deleted all the printfiles --> folder is now empty
  • done all the things

Have you tried running in safe mode?

how do i do this?

Did running in safe mode solve the problem?

no

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

i can not acces the normal page

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

WRITE HERE

2

Hello @sandiegoo !

Please upload it to your next post.
No Copy&Paste, the complete zip-file.

Hint: Blue words are links.

3

Hello @Ewald_Ikemann,

thank you for your help.

i was able to start in save mode (took me a while to figure it out how to do it sorry)

now i was able to download the requested .zip file

octoprint-systeminfo-20250110113951.zip (18.9 KB)

Can you see anything that is blocking the start of octoprint in normal mode?

4

Disable

Telegram Notifications

and try again. I had some issues with that plugin some time ago.

5

It was the Telegram Notification plugin.
But i have an identical pi on another printer. It is working fine there.
a remove and new installation of the plugin was not succesfull. Same error.

Do you have any idea why this is?

6

It appears that that plugin initiates a reboot after the start of the plugin.

Maybe there is something in the Telegram-Bot.