Unable to update to 1.72 from 1.61

[homemade]

What is the problem?

Error: Command errored out with exit status 1

What did you already try to solve it?

restart pc, pi, update all apps on octopi

Have you tried running in safe mode?

no

Did running in safe mode solve the problem?

n/a

Systeminfo Bundle

octoprint-systeminfo-20211120204657.zip (45.1 KB)

Additional information about your setup

OctoPrint version OctoPi version, printer : ender 3 pro, firmware : th3d ufw 2.13, browser : chrome, operating system : windows 10

Unable to update to 1.72 from 1.61, have never had an issue updating before.. Haven't changed since last successful update,
Thanks in advance for any help!

[Charlie_Powell]

My OctoPrint update fails or can't be started at all

On every new OctoPrint release we see some people run into the same issues with outdated or broken environments all over again, which are covered in the FAQ including fixes. If you encounter a problem during update, please check this collection of the most common issues encountered over the past couple of release cycles first, and test if the included fixes solve your problem: My OctoPrint update fails with "ImportError: cannot import name NullHandler" Trying to update OctoPrint on OctoPi 0.16…

My OctoPrint update fails with "ImportError: cannot import name NullHandler"

Earlier versions of the third party plugin PrintTimeGenius pulled in an unneeded third party logging module that is incompatible to Python's standard library. Its presence causes this issue. PrintTimeGenius has since been updated to no longer pull in this disrupting dependency, but if you installed an older version of it at some earlier point it will still have pulled it in and cause errors like the following when attempting to update: Complete output from command /home/pi/oprint/bin/python2 /h…

[homemade]

hey @Charlie_Powell,

Thanks for the very quick and very informative reply!

I will be checking the FAQ for future issues. It seems the logging was the issue and once removed, resulted in a successful update.

Thanks again!
David