Update to 1.7.3 from 1.6.1 is failing

[3dKaos3d]

What is the problem?

Update to 1.7.3 from 1.6.1 is failing

What did you already try to solve it?

Removed all third party plugins and also tried updating in safe mode

Have you tried running in safe mode?

Yes

Did running in safe mode solve the problem?

No

Systeminfo Bundle

browser.user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.88 Safari/537.36
connectivity.connection_check: 1.1.1.1:53
connectivity.connection_ok: true
connectivity.enabled: true
connectivity.online: true
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: true
env.hardware.cores: 4
env.hardware.freq: 1200
env.hardware.ram: 971055104
env.os.bits: 32
env.os.id: linux
env.os.platform: linux2
env.plugins.pi_support.model: Raspberry Pi 3 Model B Rev 1.2
env.plugins.pi_support.octopi_version: 0.17.0
env.plugins.pi_support.throttle_state: 0x50000
env.python.pip: 19.3.1
env.python.version: 2.7.16
env.python.virtualenv: true
octoprint.safe_mode: true
octoprint.version: 1.6.1
printer.firmware: Marlin TH3D UFW 2.13 (Dec 10 2020 15:21:33)
systeminfo.generator: systemapi

WRITE HERE

Additional information about your setup

Pi does have a touchscreen installed running OctoDash - Innomaker Raspberry Pi LCD Display TFT Capacitive Touch Screen 3.5

WRITE HERE

[Ewald_Ikemann]

Hello @3dKaos3d
You may have a look on this thread

Cannot Update to 1.7.3

What is the problem? Cannot update to OctoPrint to 1.7.3 Each time I try I get the following message Update failed! The update did not finish successfully. Please consult octoprint.log and plugin_softwareupdate_console.log for details. What did you already try to solve it? I have tried in Safe Mode and also updated the pi in ssh using ``` sudo apt update and sudo apt upgrade followed by sudo apt clean and sudo reboot. I have also run I have these details in system info browser.user_agen…

[Charlie_Powell]

Also:

[3dKaos3d]

does not look like that person on that thread solved their issue from what I can tell.

[3dKaos3d]

octoprint-systeminfo-20220418141543.zip (98.4 KB)
Here is the bundle sorry about that.. first time I had issue with it .

[Ewald_Ikemann]

The thread is marked as solved.
At the end of the first post there is this:

[3dKaos3d]

So the issue was going to Python 3...

I am not quite sure how to do that.

[Charlie_Powell]

This is your issue, from the logs in the bundle:

My OctoPrint update fails with "ImportError: cannot import name NullHandler"

Earlier versions of the third party plugin PrintTimeGenius pulled in an unneeded third party logging module that is incompatible to Python's standard library. Its presence causes this issue. PrintTimeGenius has since been updated to no longer pull in this disrupting dependency, but if you installed an older version of it at some earlier point it will still have pulled it in and cause errors like the following when attempting to update: Complete output from command /home/pi/oprint/bin/python2 /h…

It is an issue that only affects legacy Python 2 installs. For upgrading to Python 3 (as the many blog posts & notifications have mentioned, and which you will have to do to upgrade to 1.8.0), you can look here:

Upgrading your OctoPrint install to Python 3

If you are still running Python 2 and using OctoPrint 1.7.0+, you will start to see warnings like this: [image] You need to upgrade your OctoPrint install to use Python 3, as Python 2 is end-of-life and OctoPrint 1.8.0 and later will no longer support running using Python 2. In addition, there's at least 39 plugins that already don't support Python 2 and more will follow, that you won't be able to take advantage of. You should upgrade as soon as possible. How can I upgrade? The process is sl…