Updating to 1.7.2 from 1.6.1 Failed

What is the problem?

When trying to update from 1.6.1 to 1.7.2, I keep getting "Update failed!

The update did not finish successfully. Please consult octoprint.log and plugin_softwareupdate_console.log for details."

What did you already try to solve it?

Restarted the server in safe mode, disabled all 3rd party plugins.

Have you tried running in safe mode?


Did running in safe mode solve the problem?


Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
octoprint-systeminfo-20211227134301.zip (141.4 KB)plugin_softwareupdate_console.log (733.4 KB)
octoprint.log (915.6 KB)


Additional information about your setup

OctoPrint version: 1.6.1
OctoPi version: 0.17.0
Printer: Creality CR-6SE
Firmware: CR6 Community Firmware 6.1 (Marlin 2.x.x) Found here
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:95.0) Gecko/20100101 Firefox/95.0
Operating system: OctoPrint pre-compiled image for Raspberry Pi 4
Camera: Logitech C910
Connection: Micro-USB
as much data as possible

Top line of this list:

Thank you! Read the first article mentioned and saw that print time genius could be a culprit, removed it and updated successfully after restarting.

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