Cannot update from 1.6.1 to 1.7.0

[mchahn]

What is the problem?

The software update plugin gives an error when trying to update from 1.6.1 to 1.7.0. This happens on both of my two octoprints which is not surprising since I have installed and updated them both the same.

What did you already try to solve it?

Went to the log to try to understand the problem.

Have you tried running in safe mode?

Yes

Did running in safe mode solve the problem?

no

Systeminfo Bundle

octoprint-systeminfo-20211012113234.zip (92.8 KB)

Additional information about your setup

OctoPrint version: 1.6.1
OctoPi version: 0.16.0, Raspberry Pi 3 Model B Rev 1.2
printer: prusa i3 mks3+ & original ender 3
firmware: Prusa-Firmware 3.10.0 based on Marlin
browser: Chrome
operating system: windows 11, win64

[Charlie_Powell]

My OctoPrint update fails with "ImportError: cannot import name NullHandler"

Earlier versions of the third party plugin PrintTimeGenius pulled in an unneeded third party logging module that is incompatible to Python's standard library. Its presence causes this issue. PrintTimeGenius has since been updated to no longer pull in this disrupting dependency, but if you installed an older version of it at some earlier point it will still have pulled it in and cause errors like the following when attempting to update: Complete output from command /home/pi/oprint/bin/python2 /h…

[Ray_Kotara]

I have the same exact issue. I found the PrintTimeGenius fix and executed that, but it still did not solve the update issue.

[Charlie_Powell]

Do you now have a different issue? Please provide the log files to help us find the problem. If your issue is not the logging package and it being installed, because you have uninstalled It, and the error message contains nothing to do with logging please create a new thread to help keep things separate and tidy.

[Ray_Kotara]

@My OctoPrint update fails with "ImportError: cannot import name NullHandler"

https://get.octoprint.org/plugins/cleanup_logging.py

Ah, sorry, that did fix it after all. I didn't realize/failed to read that I had to also follow up with an un-install of the fix. After that, the update installed.

[mpoffo]

What is the fix? To uninstall/reinstall the plugin? I am having the same issue.

Edit: Nevermind just saw the link above.

[mchahn]

I fixed the logging an unistalled PrintTimeGenius and I still cannot update. Here is my new bundle.
octoprint-systeminfo-20211012161348.zip (104.6 KB)

[ThatDT]

I'm having the same "assert have_directory_for_build" failure after fixing the logging issue.

EDIT - I'm an idiot. The search function turned up a fix.Trying that now.
EDIT the second - Yeah, that worked and my upgrade has gone through

Trying to update OctoPrint on OctoPi 0.16 gives me an "AssertionError" about "assert have_directory_for_build", how do I solve this?

There have been some reports that upon trying to update OctoPrint on an OctoPi 0.16 image the update can fail with an AssertionError and assert have_directory_for_build: 2019-11-06 06:10:58,806 ! Exception: 2019-11-06 06:10:58,807 ! Traceback (most recent call last): 2019-11-06 06:10:58,808 ! File "/home/pi/oprint/local/lib/python2.7/site-packages/pip/_internal/cli/base_command.py", line 176, in main 2019-11-06 06:10:58,809 ! status = self.run(options, args) 2019-11-06 06:10:58,809 ! File "/hom…

[mchahn]

Thanks. That did the trick.

[AlexisA]

Thanks. Solved my update problem also.

[NelIchiro]

Thank you. Got to 1.7.0 with your help here.

[dman97]

Thanks, this was an easy fix.

[Pitviper]

hi guys,

got the same problem, but the pip reinstall did not fix the update issueplugin_softwareupdate_console.log (343.6 KB)
octoprint.log (161.9 KB)
plz see my logs attached, hope s1 can help me

greetings, markus

[foosel]

My OctoPrint update fails with "ImportError: cannot import name NullHandler"

Earlier versions of the third party plugin PrintTimeGenius pulled in an unneeded third party logging module that is incompatible to Python's standard library. Its presence causes this issue. PrintTimeGenius has since been updated to no longer pull in this disrupting dependency, but if you installed an older version of it at some earlier point it will still have pulled it in and cause errors like the following when attempting to update: Complete output from command /home/pi/oprint/bin/python2 /h…