Can't Update to 1.6.1

[PiperPilot2]

I went to update Octoprint to 1.6.1, and a few other plugins at the same time and failed this is the two files from the log.

[Ewald_Ikemann]

Hello @PiperPilot2 !

Somehow you missed the logs.
Preferably, please share the systeminfo bundle. It's a zipped file, so it will fit to upload here.

(P.S.: Next time, please so not delete the template, just fill in the information.)

[PiperPilot2]

Okay, sorry. The logs come in text format when downloaded from "logging" section of settings on Octoprint

[foosel]

Please share a system info bundle:

What is a Systeminfo Bundle and how can I obtain one?

Since OctoPrint 1.6.0, you can download a Systeminfo Bundle from the System Information dialog that you'll be asked to provide for support requests and bug reports. [image] Always provide a Systeminfo Bundle when requesting support here on these forums or when opening a bug report on GitHub. Without the information in your Systeminfo Bundle we won't be able to help you! You can upload these bundles on the forums and attach them to GitHub Issues. How to download a Systeminfo B…

And actually share it, not just talk about it So far we have gotten absolutely NO logs or bundle at all.

[PiperPilot2]

I have version 1.4.0, and doesn't give me that option, just option to download txt versions of each log.

[foosel]

@What is a Systeminfo Bundle and how can I obtain one?

If upgrading is not an option for whatever reason, then please make sure to manually provide octoprint.log , serial.log , the contents of your terminal tab, your version of OctoPrint, the operating system & version of operating system that OctoPrint is running under, OctoPi version and Pi model (if running OctoPi and/or on a Pi), information on your environment (what hardware, what printer, what firmware on the printer, ...) -- in short, as much information as possible .

Then do what the FAQ entry tells you to do in such cases please.

[PiperPilot2]

I have the Octoprint log, don't see a serial.log
I am running Optoprint 1.4.0, , running Windows 10, Octopi 3B+, printer is a Prusa MK3s, running firmware 3.9.1
I can't send any of this info to you. Only have text document, and when I load here, it is too many characters, and tried making doc. file , but won't accept it.

[foosel]

Zip it, upload it, that should work.

[Charlie_Powell]

The forum supports uploading files here:

You can upload any of these files:

Don't try and paste the contents here, just upload the entire file. No need to make it difficult for yourself

[PiperPilot2]

octoprint (3).log (83.2 KB)

[PiperPilot2]

Don't see a serial.log

[foosel]

Please also share plugin_softwareupdate_console.log