What is the problem?
During printing (with a Flashforge Creator Pro, 2016 model (bought new in Aug 2020, just before they released the new v2 of the printer...)), if I cancel or pause the print, the connection status gets stuck in "Cancelling".
What did you already try to solve it?
I have tried disabling "log position on pause" and "log position on cancel". Neither option fixed the problem.
I also tried cancelling a print and then clicking the "Fake acknowledgement" button, but this seemed to do nothing (nothing appeared in the terminal other than the printer's regular reporting of temperatures).
I tried clicking the "Fake acknowledgement" button a dozen or so times. Eventually a message was sent (which I saw in the terminal), but the connection status remained "cancelling". Tried a few more times and eventually the connection status changed to "operational". However, I was still unable to actually control the printer (I couldn't move the extruders using the X/Y buttons on the Control tab, for instance. I was able to turn on the print bed heater, but I was unable to turn it off.
Each time I get stuck in this situation, I power-cycle the 3D printer and reconnect and that fixes things. But that's not ideal, for obvious reasons...
As per this, I tried also manually sending M114, but nothing seemed to be sent (no outgoing message to the printer appeared in the terminal above). I tried this multiple times without success.
Have you tried running in safe mode and if so did it solve the issue?
My printer cannot be controlled directly by OctoPrint; I have to use the GPX plugin.
If I reboot into safe mode, OctoPrint cannot connect to the printer at all.
Instead, I disabled all plugins that I have installed that are in the "third party" tab of the plugins manager, except for the GPX plugin, and retried all of the above again, having identical results.
serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)
Here is my entire logs folder: logs.zip (296.4 KB)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
Raspberry Pi 4 Model B 4GB, RPi v2 camera board, set up last week using OctoPi's disk image (v0.17.0) from here. OS: Raspbian Buster.
FlashForge Creator Pro (v1/2016 model)
Printer firmware: Sailfish v7.8.
Thank you in advance.