Latest Update to 1.7.0RC3

[Luk3]

What is the problem?

Hello,

I'm trying since several days to update, but it alwas fails.

What did you already try to solve it?

Updated raspbian.

plugin_softwareupdate_console.log
2021-09-20 18:33:19,684 /home/pi/oprint/bin/python2 -m pip --disable-pip-version-check install h ttps://github.com/OctoPrint/OctoPrint/archive/1.7.0rc3.zip --no-cache-dir
2021-09-20 18:33:23,763 > Looking in indexes: h ttps://pypi.org/simple, h ttps://www.piwheels.org/simple
2021-09-20 18:33:23,765 > Collecting h ttps://github.com/OctoPrint/OctoPrint/archive/1.7.0rc3.zip
2021-09-20 18:33:24,773 > Downloading h ttps://github.com/OctoPrint/OctoPrint/archive/1.7.0rc3.zip
2021-09-20 18:33:34,879 > Requirement already satisfied: OctoPrint-FileCheck>=2021.2.23 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (2021.2.23)
2021-09-20 18:33:34,880 > Requirement already satisfied: OctoPrint-FirmwareCheck>=2021.2.4 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (2021.8.11)
2021-09-20 18:33:34,881 > Requirement already satisfied: OctoPrint-PiSupport>=2021.8.2 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (2021.8.2)
2021-09-20 18:33:34,882 > Requirement already satisfied: markupsafe<2.0,>=1.1 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (1.1.1)
2021-09-20 18:33:34,883 > Requirement already satisfied: markdown<3.2,>=3.1 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (3.1.1)
2021-09-20 18:33:34,884 > Requirement already satisfied: regex!=2018.11.6 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (2019.8.19)
2021-09-20 18:33:36,318 > Collecting flask<2,>=1.1.4
2021-09-20 18:33:36,321 > Downloading h ttps://files.pythonhosted.org/packages/e8/6d/994208daa354f68fd89a34a8bafbeaab26fda84e7af1e35bdaed02b667e6/Flask-1.1.4-py2.py3-none-any.whl (94kB)
2021-09-20 18:33:37,839 > Collecting Jinja2<3,>=2.11.3
2021-09-20 18:33:37,841 > Downloading h ttps://files.pythonhosted.org/packages/7e/c2/1eece8c95ddbc9b1aeb64f5783a9e07a286de42191b7204d67b7496ddf35/Jinja2-2.11.3-py2.py3-none-any.whl (125kB)
2021-09-20 18:33:37,842 > Requirement already satisfied: Flask-Login<0.6,>=0.5 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (0.5.0)
2021-09-20 18:33:37,847 > Requirement already satisfied: Flask-Babel<2,>=1.0 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (1.0.0)
2021-09-20 18:33:37,849 > Requirement already satisfied: Flask-Assets<3,>=2.0 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (2.0)
2021-09-20 18:33:37,850 > Requirement already satisfied: werkzeug<2,>=1.0.1 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (1.0.1)
2021-09-20 18:33:37,851 > Requirement already satisfied: itsdangerous<2,>=1.1.0 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (1.1.0)
2021-09-20 18:33:37,852 > Requirement already satisfied: cachelib<0.2,>=0.1 in /home/pi/oprint/lib/python2.7/site-packages (from OctoPrint==1.7.0rc3) (0.1)
2021-09-20 18:33:39,859 > Collecting PyYAML<6,>=5.4.1
2021-09-20 18:33:39,862 > Downloading h ttps://files.pythonhosted.org/packages/a0/a4/d63f2d7597e1a4b55aa3b4d6c5b029991d3b824b5bd331af8d4ab1ed687d/PyYAML-5.4.1.tar.gz (175kB)
2021-09-20 18:33:41,282 > Installing build dependencies: started
2021-09-20 18:33:42,608 ! ERROR: Command errored out with exit status 1:
2021-09-20 18:33:42,610 ! command: /home/pi/oprint/bin/python2 /home/pi/oprint/local/lib/python2.7/site-packages/pip install --ignore-installed --no-user --prefix /tmp/pip-build-env-tVt51e/overlay --no-warn-script-location --no-binary :none: --only-binary :none: -i h ttps://pypi.org/simple --extra-index-url h ttps://www.piwheels.org/simple -- setuptools wheel Cython
2021-09-20 18:33:42,612 ! cwd: None
2021-09-20 18:33:42,615 ! Complete output (24 lines):
2021-09-20 18:33:42,616 ! Traceback (most recent call last):
2021-09-20 18:33:42,617 ! File "/usr/lib/python2.7/runpy.py", line 174, in _run_module_as_main
2021-09-20 18:33:42,618 ! "main", fname, loader, pkg_name)
2021-09-20 18:33:42,619 ! File "/usr/lib/python2.7/runpy.py", line 72, in _run_code
2021-09-20 18:33:42,620 ! exec code in run_globals
2021-09-20 18:33:42,620 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/main.py", line 16, in
2021-09-20 18:33:42,621 ! from pip._internal.main import main as _main # isort:skip # noqa
2021-09-20 18:33:42,622 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/main.py", line 13, in
2021-09-20 18:33:42,623 ! from pip._internal.cli.autocompletion import autocomplete
2021-09-20 18:33:42,623 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/cli/autocompletion.py", line 11, in
2021-09-20 18:33:42,624 ! from pip._internal.cli.main_parser import create_main_parser
2021-09-20 18:33:42,625 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/cli/main_parser.py", line 7, in
2021-09-20 18:33:42,626 ! from pip._internal.cli import cmdoptions
2021-09-20 18:33:42,627 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/cli/cmdoptions.py", line 25, in
2021-09-20 18:33:42,628 ! from pip._internal.locations import USER_CACHE_DIR, get_src_prefix
2021-09-20 18:33:42,629 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/locations.py", line 18, in
2021-09-20 18:33:42,629 ! from pip._internal.utils import appdirs
2021-09-20 18:33:42,630 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/utils/appdirs.py", line 16, in
2021-09-20 18:33:42,631 ! from pip._internal.utils.compat import WINDOWS, expanduser
2021-09-20 18:33:42,632 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/utils/compat.py", line 17, in
2021-09-20 18:33:42,632 ! from pip._vendor.urllib3.util import IS_PYOPENSSL
2021-09-20 18:33:42,633 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_vendor/urllib3/init.py", line 21, in
2021-09-20 18:33:42,634 ! from logging import NullHandler
2021-09-20 18:33:42,635 ! ImportError: cannot import name NullHandler
2021-09-20 18:33:42,635 ! ----------------------------------------
2021-09-20 18:33:42,636 ! ERROR: Command errored out with exit status 1: /home/pi/oprint/bin/python2 /home/pi/oprint/local/lib/python2.7/site-packages/pip install --ignore-installed --no-user --prefix /tmp/pip-build-env-tVt51e/overlay --no-warn-script-location --no-binary :none: --only-binary :none: -i h ttps://pypi.org/simple --extra-index-url h ttps://www.piwheels.org/simple -- setuptools wheel Cython Check the logs for full command output.
2021-09-20 18:33:42,640 > Installing build dependencies: finished with status 'error'

systeminfo.txt
browser.user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0
connectivity.connection_check: 1.1.1.1:53
connectivity.connection_ok: True
connectivity.enabled: True
connectivity.online: True
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: True
env.hardware.cores: 4
env.hardware.freq: 900.0
env.hardware.ram: 915730432
env.os.bits: 32
env.os.id: linux
env.os.platform: linux2
env.plugins.pi_support.model: Raspberry Pi 2 Model B Rev 1.1
env.plugins.pi_support.octopi_version: 0.17.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 19.3.1
env.python.version: 2.7.16
env.python.virtualenv: True
octoprint.safe_mode: False
octoprint.version: 1.6.1
systeminfo.generator: zipapi

Can someone help me please?

Cheers
Luke

[SwHawk]

From those lines:

@Luk3

2021-09-20 18:33:42,616 ! Traceback (most recent call last):
2021-09-20 18:33:42,617 ! File "/usr/lib/python2.7/runpy.py", line 174, in _run_module_as_main
2021-09-20 18:33:42,618 ! " main ", fname, loader, pkg_name)
2021-09-20 18:33:42,619 ! File "/usr/lib/python2.7/runpy.py", line 72, in _run_code
2021-09-20 18:33:42,620 ! exec code in run_globals
2021-09-20 18:33:42,620 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/ main .py", line 16, in
2021-09-20 18:33:42,621 ! from pip._internal.main import main as _main # isort:skip # noqa
2021-09-20 18:33:42,622 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/main.py", line 13, in
2021-09-20 18:33:42,623 ! from pip._internal.cli.autocompletion import autocomplete
2021-09-20 18:33:42,623 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/cli/autocompletion.py", line 11, in
2021-09-20 18:33:42,624 ! from pip._internal.cli.main_parser import create_main_parser
2021-09-20 18:33:42,625 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/cli/main_parser.py", line 7, in
2021-09-20 18:33:42,626 ! from pip._internal.cli import cmdoptions
2021-09-20 18:33:42,627 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/cli/cmdoptions.py", line 25, in
2021-09-20 18:33:42,628 ! from pip._internal.locations import USER_CACHE_DIR, get_src_prefix
2021-09-20 18:33:42,629 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/locations.py", line 18, in
2021-09-20 18:33:42,629 ! from pip._internal.utils import appdirs
2021-09-20 18:33:42,630 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/utils/appdirs.py", line 16, in
2021-09-20 18:33:42,631 ! from pip._internal.utils.compat import WINDOWS, expanduser
2021-09-20 18:33:42,632 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_internal/utils/compat.py", line 17, in
2021-09-20 18:33:42,632 ! from pip._vendor.urllib3.util import IS_PYOPENSSL
2021-09-20 18:33:42,633 ! File "/home/pi/oprint/lib/python2.7/site-packages/pip/_vendor/urllib3/ init .py", line 21, in
2021-09-20 18:33:42,634 ! from logging import NullHandler
2021-09-20 18:33:42,635 ! ImportError: cannot import name NullHandler

it looks like you're still using Python 2.7 which is considered End Of Life for at least a year. I would suggest you update to Python 3.x using the instructions in this post:

Upgrade your OctoPrint install to Python 3!

Since OctoPrint version 1.4.0, the codebase has supported installation on both Python 2 and Python 3 environments, as a result of Python 2’s EOL status. However, at the time of writing, only 2.3% of all tracked installs are running on Python 3. The main reason for this is that all current OctoPi releases up until now shipped with OctoPrint installed under Python 2. But there was also the issue of compatibility of the plugins in the plugin repository - there’s no point installing…

And then try the update process again. Should those steps not solve your problem, you could then try:

How to reinstall OctoPrint

There are some occasions where you want to reinstall OctoPrint - like if OctoPrint doesn't start anymore after a failed update or if you can't update OctoPrint to a newer version because something went wrong during the update. Sometimes it also helps in situations where the filesystem was damaged (for example after a pulled plug, a power outage, a crash and similar events). In those cases I would highly recommend to start OctoPrint just once, then backup everything you need via the backup assi…

as suggested by @PrintedWeezl in this thread:

Update says complete but not?

What is the problem? When trying to update from 1.5.3 to 1.6.1 It says it has updated but it has not. Even restarted and have done hard reboots. What did you already try to solve it? I have tried running in safe mode. Have tired restarts and hard reboots. Have tried the force check button as well says its up to date. Have you tried running in safe mode? Yes Did running in safe mode solve the problem? No Systeminfo Bundle Ender 3 Raspberry Pi 3 B+ Additional information about your set…

[Charlie_Powell]

This one is already a known issue, see below

My OctoPrint update fails with "ImportError: cannot import name NullHandler"

Earlier versions of the third party plugin PrintTimeGenius pulled in an unneeded third party logging module that is incompatible to Python's standard library. Its presence causes this issue. PrintTimeGenius has since been updated to no longer pull in this disrupting dependency, but if you installed an older version of it at some earlier point it will still have pulled it in. The fix is to manually uninstall logging from your OctoPrint venv via pip uninstall logging. For OctoPi: SSH into your…

[Luk3]

Thank you very much. Upgrading python to ver. 3 was the key.

[Charlie_Powell]

To be clear on this one - upgrading to Python 3 bulldozed the old, broken environment and reinstalled a new one, so it didn't have any issues. It was caused by a version of PrintTimeGenius a while ago, but still persists in the install after a fixed version is out.

But otherwise, upgrading to Python 3 is important, it would have to be done at some point.

[Ken_kniff]

This so worked for me

Thank u kindly!!!!