Octoprint running on windows 10 won't connect to Ender 6
I tried changing com port and baud rates. I tried different usb ports I checkedwindows settings and I see the printer listed as Ramps on com # the number changes depending on where I plug it in.
I also have a linux Ubuntu server set up that connects fine so the cable works fine. I'd use that system but it can't recognize my camera. That's why I set up the windows system.
Have you tried running in safe mode?
Did running in safe mode solve the problem?
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
During your connection attempts, OctoPrint had problems with the Windows USB port (Permission Error):
2022-02-24 14:12:25,597 - octoprint.util.comm - ERROR - Unexpected error while connecting to serial port COM6, baudrate 115200 from hook default: SerialException: 'Cannot configure port, something went wrong. Original message: PermissionError(13, 'A device attached to the system is not functioning.', None, 31)' @ comm.py:_open_serial:3775
Traceback (most recent call last):
File "C:\Octoprint\venv\lib\site-packages\octoprint\util\comm.py", line 3775, in _open_serial
serial_obj = factory(
File "C:\Octoprint\venv\lib\site-packages\octoprint\util\comm.py", line 3744, in default
File "C:\Octoprint\venv\lib\site-packages\serial\serialwin32.py", line 80, in open
File "C:\Octoprint\venv\lib\site-packages\serial\serialwin32.py", line 222, in _reconfigure_port
serial.serialutil.SerialException: Cannot configure port, something went wrong. Original message: PermissionError(13, 'A device attached to the system is not functioning.', None, 31)
I just realized the printer was plugged into the Ubuntu server when I took the systeminfo bundle.
Here is the proper one with printer connected to the windows system. octoprint-systeminfo-20220224174425.zip (23.4 KB)
I rebooted the computer with the printer turned on and then it was recognized.
I had thought the audible signal when I plugged it in was indication that the computer knew what was plugged in.
Thanks for your help Ewald_Ikeman and Charlie_Powell. It felt good to have someone actually respond, even if it didn't fix the issue.
Problem solved by rebooting the computer with the printer plugged in and turned on.
Plugging the printer into the computer and the turning it on did add the device to the com port.
Until reboot the printer could not be recognized by octoprint.