What is the problem?
I can auto home and move x and y axis on the two printers. When I attempt a Z move it fails, then I can no longer move any axis unless disconnecting. This is happening on TWO Octoprint installs.
What did you already try to solve it?
Have powered on and off printers, rebooted systems, changed cables, etc
Have you tried running in safe mode?
Yes, that doesn't help.
Did running in safe mode solve the problem?
NO
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
Octoprint/ Creality CR10V3
browser.user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36 Edg/95.0.1020.44
connectivity.connection_check: 172.24.0.1:53
connectivity.connection_ok: true
connectivity.enabled: true
connectivity.online: true
connectivity.resolution_check: opnsense.home.arpa
connectivity.resolution_ok: true
env.hardware.cores: 4
env.hardware.freq: 1500
env.hardware.ram: 3971153920
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.4
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: true
octoprint.safe_mode: true
octoprint.version: 1.5.2
printer.firmware: Marlin 2.0.9.2-FiZi-BL-250000 (Oct 17 2021
Octoprint/ Sovol SV01
browser.user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36 Edg/95.0.1020.44
connectivity.connection_check: 172.24.0.1:53
connectivity.connection_ok: true
connectivity.enabled: true
connectivity.online: true
connectivity.resolution_check: opnsense.home.arpa
connectivity.resolution_ok: true
env.hardware.cores: 4
env.hardware.freq: 1500
env.hardware.ram: 3971153920
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.4
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: true
octoprint.safe_mode: false
octoprint.version: 1.5.2
Printer firmware is not showing up on this one, but it is based on Marlin 2.5.2
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
Printers are listed above. Firmware is listed above. Win10 computer access with Microsoft Edge. Did not do this when I ran Octoprint in venv on a Windows 10 laptop. I made a backup of that install and restored from it when installing on these two Raspberry Pi's. Please let me know what other information you need. I can't figure this out. .