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How to paste and format configuration files or logs, aka "escaping code" (4)

When leaving logs or configuration files, please format them properly. Things like # a comment will appear poorly if you don't: a comment Additionally, it's just a lot harder to read poorly-formatted blobs of text. To …

Do you need a log file to help me with my problem? (2)

Yes. Always provide as much information as you can if you are asking for help/reporting a problem. That includes what version of OctoPrint (and OctoPi) you are running on what kind of hardware against what printer model…

Where can I find OctoPrint's and OctoPi's log files? (2)

To help with problem analysis, it's important to share relevant log files. This FAQ entry is going to tell you where to find the log files of the OctoPrint application and the OctoPi OS image. :question: Confused about…

How can I find out the version of OctoPrint or OctoPi I am running? (2)

To help with problem analysis, it's important to share what software versions you are even running. This FAQ entry is going to tell you how to find out the current version of OctoPrint and the OctoPi OS image. OctoPrint …

About the FAQ category (1)
I forgot my OctoPrint password, how can I reset it? (3)
What is the difference between OctoPrint and OctoPi? Are they the same thing? (1)
OctoPrint is telling my printer to do wrong things (1)
OctoPrint tells me that my printer's firmware lacks mandatory safety features, what does this mean? ( 2 3 ) (53)
I had a strange lightning bolt/temperature symbol with an exclamation mark popup in my navbar, what does that mean? (6)
I'm running MK4Duo firmware and my heaters turn off 30min into a print, causing the print to fail! (1)
The web interface seems stuck/not responsive/broken (2)
How can I manually restore a backup created with the Backup & Restore plugin? (1)
OctoPrint randomly loses connection to the printer with a "SerialException" (8)
OctoPrint tells me it can't run an update due to my Python environment being outdated, what do I do now? (1)
I get something about there being a new pip version, is this a problem and how do I make this message go away? (1)
I want to access my OctoPrint installation from the internet, how do I do that? (1)
Using a FlashAir card with OctoPrint (3)
I'm running 1.3.6, I get an update error when trying to update to 1.3.9+! (1)
I can't install/uninstall a plugin, I get something about an "unexpected keyword argument 'async'" (1)
WiFi setup and troubleshooting (12)
I'm running 1.2.7, I tried to update to a newer version via the software update plugin but I'm still on 1.2.7 after restart! (1)
I'm running 1.2.16, I tried to update to a newer version via the software update plugin but I get an error! (1)
"Upload to SD" takes too long! (1)
Installing a plugin shows me "Unknown" in the popup / I can't uninstall plugins through the plugin manager (OctoPrint up to 1.3.8, OctoPi 0.15.0 or pip 10.x) (1)
OctoPrint 1.3.7/1.3.8 is stuck in "Pausing" or "Cancelling" (1)
How to get OctoPrint to see your SD card files with Sailfish firmware (1)
Why doesn't OctoPrint allow me to create folders on my printer's SD card? (1)
Why does OctoPrint display files on the printer's SD so weirdly? (1)
How can I switch the branch of the OctoPrint installation on my OctoPi image? (1)