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Pi Undervoltage/power issues: I had a strange lightning bolt/temperature symbol with an exclamation mark popup in my navbar, what does that mean?
Starting with OctoPrint 1.3.10, the bundled "Pi Support Plugin" (only active when running on a Raspbery Pi) will regularly check if your Pi has detected any underlying issues via vcgencmd get_throttled.
This command can…
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22
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May 12, 2019
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How to paste and format configuration files or logs, aka "escaping code"
When leaving logs or configuration files, please format them properly. Things like # a comment will appear poorly if you don't:
a comment
Additionally, it's just a lot harder to read poorly-formatted blobs of text.
To …
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4
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November 12, 2018
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Do you need a log file to help me with my problem?
Yes.
Always provide as much information as you can if you are asking for help/reporting a problem. That includes what version of OctoPrint (and OctoPi) you are running on what kind of hardware against what printer model…
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2
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September 15, 2018
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Where can I find OctoPrint's and OctoPi's log files?
To help with problem analysis, it's important to share relevant log files. This FAQ entry is going to tell you where to find the log files of the OctoPrint application and the OctoPi OS image.
:question: Confused about…
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2
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November 12, 2018
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How can I find out the version of OctoPrint or OctoPi I am running?
To help with problem analysis, it's important to share what software versions you are even running. This FAQ entry is going to tell you how to find out the current version of OctoPrint and the OctoPi OS image.
OctoPrint
…
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2
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November 12, 2018
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About the FAQ category
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1
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March 9, 2018
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How do I backup my OctoPrint settings on OctoPi?
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5
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May 26, 2019
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How can I roll back to an earlier version after an update?
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1
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November 24, 2017
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The web interface seems stuck/not responsive/broken
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3
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May 13, 2019
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OctoPrint tells me that my printer's firmware lacks mandatory safety features, what does this mean?
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57
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April 25, 2019
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How can I change mjpg-streamer parameters on OctoPi?
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1
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November 24, 2017
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"Upload to SD" takes too long!
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1
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November 24, 2017
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Multiple printers per server megathread
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52
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March 29, 2019
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When I try to print something I keep getting a "format error" from the printer on a line containing "{travel_speed}"
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1
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March 29, 2019
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I forgot my OctoPrint password, how can I reset it?
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4
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February 24, 2019
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What is the difference between OctoPrint and OctoPi? Are they the same thing?
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1
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March 12, 2018
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OctoPrint is telling my printer to do wrong things
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1
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November 24, 2017
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I'm running MK4Duo firmware and my heaters turn off 30min into a print, causing the print to fail!
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1
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January 10, 2019
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How can I manually restore a backup created with the Backup & Restore plugin?
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1
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November 30, 2018
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OctoPrint randomly loses connection to the printer with a "SerialException"
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8
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November 18, 2018
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OctoPrint tells me it can't run an update due to my Python environment being outdated, what do I do now?
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1
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October 22, 2018
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I get something about there being a new pip version, is this a problem and how do I make this message go away?
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1
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November 23, 2017
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I want to access my OctoPrint installation from the internet, how do I do that?
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1
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November 23, 2017
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Using a FlashAir card with OctoPrint
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3
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August 5, 2018
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I'm running 1.3.6, I get an update error when trying to update to 1.3.9+!
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1
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July 25, 2018
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I can't install/uninstall a plugin, I get something about an "unexpected keyword argument 'async'"
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1
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July 16, 2018
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WiFi setup and troubleshooting
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12
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July 9, 2018
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I'm running 1.2.7, I tried to update to a newer version via the software update plugin but I'm still on 1.2.7 after restart!
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1
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November 23, 2017
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I'm running 1.2.16, I tried to update to a newer version via the software update plugin but I get an error!
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1
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November 23, 2017
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Installing a plugin shows me "Unknown" in the popup / I can't uninstall plugins through the plugin manager (OctoPrint up to 1.3.8, OctoPi 0.15.0 or pip 10.x)
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1
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May 10, 2018
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