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Pi Undervoltage/power issues: I had a strange lightning bolt/temperature symbol with an exclamation mark popup in my navbar, what does that mean?

Starting with OctoPrint 1.3.10, the bundled "Pi Support Plugin" (only active when running on a Raspbery Pi) will regularly check if your Pi has detected any underlying issues via vcgencmd get_throttled. This command can…

66 March 8, 2020
How to paste and format configuration files or logs, aka "escaping code"

When leaving logs or configuration files, please format them properly. Things like # a comment will appear poorly if you don't: a comment Additionally, it's just a lot harder to read poorly-formatted blobs of text. To …

4 November 12, 2018
Do you need a log file to help me with my problem?

Yes. Always provide as much information as you can if you are asking for help/reporting a problem. That includes what version of OctoPrint (and OctoPi) you are running on what kind of hardware against what printer model…

2 September 15, 2018
I want to access my OctoPrint installation from the internet, how do I do that?

First of all: Don't even think about doing that without enabling Access Control! I can't stress enough how important it is to secure your printer when you want to make it accessible from the internet (or any public/untru…

2 September 10, 2019
Where can I find OctoPrint's and OctoPi's log files?

To help with problem analysis, it's important to share relevant log files. This FAQ entry is going to tell you where to find the log files of the OctoPrint application and the OctoPi OS image. :question: Confused about…

2 November 12, 2018
How can I find out the version of OctoPrint or OctoPi I am running?

To help with problem analysis, it's important to share what software versions you are even running. This FAQ entry is going to tell you how to find out the current version of OctoPrint and the OctoPi OS image. OctoPrint …

2 November 12, 2018
About the FAQ category 1 March 9, 2018
I cannot successfully print on my printer running a firmware identifying itself only as "CBD make it" or "ZWLF make it" 2 March 26, 2020
My TouchUI display is no longer working since updating to OctoPrint 1.4.0 1 March 6, 2020
Put tape on the 5V pin - Why and how 19 March 8, 2020
What is the difference between OctoPrint and OctoPi? Are they the same thing? 1 March 12, 2018
I just installed OctoPrint 1.3.12/OctoPi 0.17.0 and the Plugin Manager can't find pip, what's up? 2 January 28, 2020
Multiple printers per server megathread 57 January 23, 2020
Why does OctoPrint display files on the printer's SD so weirdly? 11 December 1, 2019
I'm running MK4Duo/MarlinKimbra firmware and my heaters turn off 30min into a print, causing the print to fail! 1 January 10, 2019
OctoPrint won't connect to my Prusa MK3 1 November 17, 2019
I forgot my OctoPrint password, how can I reset it? 9 November 17, 2019
Trying to update OctoPrint on OctoPi 0.16 gives me an "AssertionError" about "assert have_directory_for_build", how do I solve this? 1 November 6, 2019
I installed OctoPrint 1.3.12 or later and now my MMU2 doesn't work properly/the whole printer resets, how to fix this? 1 October 25, 2019
OctoPrint tells me that my printer's firmware lacks mandatory safety features, what does this mean? 63 October 19, 2019
OctoPrint tells me it can't run an update due to my Python environment being outdated, what do I do now? 1 October 22, 2018
How do I backup my OctoPrint settings on OctoPi? 8 July 7, 2019
How can I roll back to an earlier version after an update? 1 November 24, 2017
The web interface seems stuck/not responsive/broken 3 May 13, 2019
How can I change mjpg-streamer parameters on OctoPi? 1 November 24, 2017
"Upload to SD" takes too long! 1 November 24, 2017
When I try to print something I keep getting a "format error" from the printer on a line containing "{travel_speed}" 1 March 29, 2019
OctoPrint is telling my printer to do wrong things 1 November 24, 2017
How can I manually restore a backup created with the Backup & Restore plugin? 1 November 30, 2018
OctoPrint randomly loses connection to the printer with a "SerialException" 8 November 18, 2018