Where do I find the System Information?

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#1

Starting with OctoPrint 1.5.0, there's a System Information dialog that you'll be asked to provide information from for support requests and bug reports.

You have a number of options to access this information:

  • If you are logged in as a user with the "System" permission you can open the System Information dialog from the Settings dialog, through the big "System info" button in its footer:

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  • If you are logged in as a user with the "System" permission you can click on "System" right at the very bottom of the OctoPrint UI:

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  • It's part of the recovery page that you can access by appending /recovery to your OctoPrint URL, e.g. http://octopi.local/recovery (you need Admin permissions for this).

  • You can access a smaller system information dump right from the command line:

    $ octoprint systeminfo
connectivity.connection_check: 8.8.8.8:53
connectivity.connection_ok: True
connectivity.enabled: True
connectivity.online: True
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: True
env.hardware.cores: 4
env.hardware.freq: 1200.0
env.hardware.ram: 915722240
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 3 Model B Rev 1.2
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: True
octoprint.version: 1.5.2

    Make sure to provide the correct path to the octoprint executable for this to work. On OctoPi that will be

    ~/oprint/bin/octoprint systeminfo
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